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Band 2 Administrative Assistant

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Leicester

AI generated summary

  • You need excellent verbal/written communication, customer service skills, tact, problem-solving ability, experience with confidential info, and the ability to work both independently and in a team.
  • You will support a multi-disciplinary team, manage sensitive information, and serve as the first point of contact for staff, families, and external agencies.

Requirements

  • excellent communication and customer service skills
  • ability to deal with queries in a helpful, professional and sympathetic manner
  • outstanding skills in communication (verbal and written)
  • ability to use tact and diplomacy
  • ability to apply problem solving skills
  • experience of working with confidential and sensitive information
  • ability to work using your own initiative
  • ability to work as part of a team

Responsibilities

  • You will be working with a multi-disciplinary team comprising of Physiotherapists, Occupational Therapists, Speech & Language Therapists and Children’s Community Nursing teams.
  • As an essential part of Therapy & Diana Children’s Community Services, you will provide administrative support to the clinical team and be the first point of contact for staff, families and external agencies.
  • You will need to be able to demonstrate experience of working with confidential and sensitive information and have the ability to work using your own initiative as well as working as part of a team.

FAQs

What are the main responsibilities of the Band 2 Administrative Assistant?

The main responsibilities include providing administrative support to a multi-disciplinary clinical team, being the first point of contact for staff, families, and external agencies, and working with confidential and sensitive information.

What qualifications do I need to apply for this position?

While specific qualifications are not detailed in the job description, candidates should have experience in communication (verbal and written) skills, customer service, and the ability to manage confidential information.

Is experience required for this role?

Yes, candidates are expected to demonstrate experience in working with confidential and sensitive information and have skills in communication, problem solving, and working both independently and as part of a team.

How is the work environment described for this position?

The work environment is described as supportive and collaborative, working alongside a multi-disciplinary team that includes Physiotherapists, Occupational Therapists, and Speech & Language Therapists.

What are the benefits of working for Leicestershire Partnership NHS Trust?

Benefits include a competitive salary package, excellent pension scheme, generous annual leave allowance, and opportunities for career development, all within a diverse and inclusive workplace.

Are there flexible working options available for this role?

Yes, the organization considers requests for alternative hours or varied working patterns in line with their flexible working policy.

What is the application process?

Interested applicants are encouraged to apply as soon as possible; the advert may close early if a sufficient number of applications are received.

Is there a probationary period for new employees?

Yes, new staff (excluding medical staff) will be appointed subject to a 6-month probationary period.

Are there any specific groups encouraged to apply?

Yes, applications are strongly encouraged from individuals from underrepresented groups within the community to promote a diverse workforce.

Who is the primary audience for the services provided by the clinical team?

The primary audience consists of families, young people, and children aged 0-19 years living in Leicester, Leicestershire, and Rutland.

Creating high quality compassionate care and well-being for all

Science & Healthcare
Industry
5001-10,000
Employees
2002
Founded Year

Mission & Purpose

Leicestershire Partnership NHS Trust provides a wide range of mental health, learning disability, and community health services across Leicester, Leicestershire, and Rutland. Their mission is to deliver high-quality, compassionate care tailored to the needs of individuals and communities. They aim to improve mental health and well-being through integrated care, research, and innovation, focusing on delivering person-centered services that enhance overall quality of life.200