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Band 3 Administrator Pre-Operative Assessment Unit

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Royal Free London NHS Foundation Trust

7d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must have excellent communication skills, the ability to work under pressure, experience in customer care, and preferably experience using EPR.
  • You will communicate effectively, welcome patients at the front desk, handle customer care, and perform tasks in a fast-paced environment. EPR experience is a plus. Training is provided.

Requirements

  • - Excellent communication skills
  • - Ability to work under pressure in a fast paced environment
  • - Experience of customer care
  • - Experience of using EPR is desirable

Responsibilities

  • - Having excellent communication skills
  • - Ability to work under pressure in a fast paced environment
  • - Experience of customer care
  • - Meeting and greeting patients at the front desk is an integral part of the role
  • - Training will be provided
  • - Experience of using EPR is desirable

FAQs

What are the key responsibilities of the Band 3 Administrator in the Pre-Operative Assessment Unit?

The key responsibilities include excellent communication skills, working under pressure in a fast-paced environment, providing customer care, and meeting and greeting patients at the front desk.

Is experience with electronic patient records (EPR) necessary for this role?

While experience using EPR is desirable, training will be provided for the role.

What kind of environment will I be working in?

You will be working in a fast-paced healthcare environment, within one of the UK's largest and most innovative NHS trusts.

What career development opportunities are available at the Royal Free London NHS Foundation Trust?

The trust offers unrivalled career opportunities, flexible hours, generous benefits, and next-level training to help you advance your career.

Who can I contact for more information about the job?

For further details or informal visits, you can contact Regna Robley, the Unit Manager, via email at regna.robley@nhs.net or by telephone at 020 7794 0500 (extension 31558 or 34002).

How many patients does the Royal Free London NHS Foundation Trust care for?

The trust cares for over 1.6 million patients and treats more than 200,000 in A&E.

Is there a specific training period for new employees in this role?

Yes, training will be provided for new employees in the role of Band 3 Administrator.

What is the trust's approach to work-life balance?

The trust has a forward-thinking approach that includes flexible hours and generous benefits to support a good work-life balance.

Royal Free London NHS Foundation Trust

Delivering world class expertise at Barnet, Chase Farm and the Royal Free hospitals. We represent the NHS at its best.

Science & Healthcare
Industry
10,001+
Employees
1828
Founded Year

Mission & Purpose

Today, the Royal Free London NHS Foundation Trust runs three London hospitals; Barnet Hospital in north London, Chase Farm Hospital in Enfield and the Royal Free Hospital in Hampstead. Barnet Hospital and Chase Farm Hospital became part of the Royal Free London NHS Foundation Trust on 1 July 2014. Last year our highly skilled healthcare teams provided treatment and care for over a million patients and achieved some of the best clinical outcomes in England. Our mortality rates have been the best among England's hospital trusts for many years. Our goal is to continue excelling and to be in the top 10 per cent in the UK for clinical research, scientific medical research and teaching outcomes. We provide a wide range of routine and specialist health services and we aim to deliver world class healthcare to our patients. To do so, we combine world class expertise with leading healthcare that is local, patient-focused and friendly.