Band 3 - Dialysis and Outpatient Administrator (Part Time)

Royal Free London NHS Foundation Trust

Nov 3

Applications are closed

Job
Full-time
Entry, Junior & Mid Level
Customer Relations
Healthcare

Requirements

On site commitment only 1000 - 1630hrs (30 mins break unpaid)
Base site: Edgware Kidney Care Centre (Cross site cover -Tottenham Hale, St Pancras and and Barnet)
This post does not provide visa sponsorship
The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data.
The post holder must accurately and in a timely manner enter such information on the computerised patient information system to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).

Responsibilities

The Dialysis & Outpatient administrator is responsible for providing a front-line reception service to the unit/centre and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers.
The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data.
The post holder must accurately and in a timely manner enter such information on the computerised patient information system to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).

FAQs

What are the working hours for this position?

The working hours for this position are from 10:00 AM to 4:30 PM, with a 30-minute unpaid break.

Is this position full-time or part-time?

This position is part-time.

Where is the base site for this role?

The base site for this role is the Edgware Kidney Care Centre, with cross-site cover required at Tottenham Hale, St Pancras, and Barnet.

Does this position provide visa sponsorship?

No, this position does not provide visa sponsorship.

What responsibilities does the Dialysis & Outpatient administrator have regarding patient data?

The Dialysis & Outpatient administrator is responsible for collecting, investigating, verifying, and recording a high standard of patient demographic and treatment data, and must enter this information accurately and timely into the computerized patient information system.

Who should I contact for further details or informal visits?

For further details or informal visits, you can contact Gwendelyn Dixon, the Assistant Service Manager at gwendelyn.dixon@nhs.net or by telephone at 0207 830 2747. You can also contact Leyla Bayram at 0203 758 2030 or 0208 732 4160.

What is the expected standard of customer care for this role?

The expected standard of customer care includes delivering a high standard of service to a diverse range of client groups, including patients, relatives, carers, and the multi-disciplinary team.

Are there specific national NHS targets that this position must comply with?

Yes, this position must be compliant with national NHS targets related to data quality and patient wait times.

Royal Free London NHS Foundation Trust

Delivering world class expertise at Barnet, Chase Farm and the Royal Free hospitals. We represent the NHS at its best.

Science & Healthcare

Industry

10,001+

Employees

1828

Founded Year

Mission & Purpose

Today, the Royal Free London NHS Foundation Trust runs three London hospitals; Barnet Hospital in north London, Chase Farm Hospital in Enfield and the Royal Free Hospital in Hampstead. Barnet Hospital and Chase Farm Hospital became part of the Royal Free London NHS Foundation Trust on 1 July 2014. Last year our highly skilled healthcare teams provided treatment and care for over a million patients and achieved some of the best clinical outcomes in England. Our mortality rates have been the best among England's hospital trusts for many years. Our goal is to continue excelling and to be in the top 10 per cent in the UK for clinical research, scientific medical research and teaching outcomes. We provide a wide range of routine and specialist health services and we aim to deliver world class healthcare to our patients. To do so, we combine world class expertise with leading healthcare that is local, patient-focused and friendly.