FAQs
What are the main responsibilities of the Parking Administrator role?
The main responsibilities include managing the administration for the parking team, monitoring and responding to emails in the shared Outlook mailbox, answering calls from staff and the public, dealing with queries, processing permit requests, parking exemptions, and penalty charge notices, and ensuring appropriate decision-making regarding parking access and charges.
Is customer service experience required for this position?
Yes, a customer service focus is essential, and candidates should demonstrate the ability to communicate in a polite and friendly manner while exhibiting tact and diplomacy when addressing service user needs.
What skills are needed to manage the workload in this role?
Candidates should be able to prioritize tasks effectively and manage their workload accordingly to provide timely responses and excellent customer service.
How many patients does the Royal Free London NHS Foundation Trust serve?
The Royal Free London NHS Foundation Trust cares for over 1.6 million patients across its three main hospitals.
Can I find out more about the Royal Free London NHS Foundation Trust?
Yes, for additional information, you can follow the link: https://www.royalfreelondonjobs.co.uk/
Who can I contact for more information about the role?
For further details or informal visits, you can contact Habibur Rakib, the Business Support Officer.
Does the role offer flexible working hours?
Yes, the Royal Free London NHS Foundation Trust offers flexible hours as part of their commitment to supporting employees' work-life balance.
Is there potential for career advancement in this position?
Yes, the size and influence of the Royal Free London NHS Foundation Trust provide unrivaled career opportunities for advancement and personal development.
What is the main focus of the parking team?
The main focus of the parking team is to manage the car parks and address all parking-related queries from staff, visitors, and the public, ensuring access to the sites is facilitated for all users.
What is the location of the job?
The position is part of the parking team located at the Royal Free Group hospitals.