FAQs
What are the primary responsibilities of the Band 3 Ward/Reception Administrator?
The primary responsibilities include providing administration services to the team, delivering high standards of customer care to patients, consultants, relatives, and multi-disciplinary teams, offering front of house reception services, checking in and out patients, answering queries and telephone calls, and supporting the clinical team.
Is prior experience in an administrative role required for this position?
While prior experience in an administrative role is beneficial, it is not explicitly stated as a requirement. However, excellent customer care and administrative skills are essential.
What types of shifts or working hours can I expect?
The role offers flexible hours, which may vary depending on the needs of the team and the services provided.
How do I apply for the Band 3 Ward/Reception Administrator role?
You can apply for the position through the Royal Free London NHS Foundation Trust job portal at https://www.royalfreelondonjobs.co.uk/.
Who can I contact for more information or to arrange an informal visit?
You can contact Gowthami Thurai, the Assistant Service Manager, at g.thurai@nhs.net or by phone at 020 7794 0500 ext 34922.
What benefits are offered to employees in this role?
Employees can expect generous benefits, including flexible hours, professional development opportunities, and career advancement within one of the UK’s biggest NHS trusts.
Will I be training to support different areas across the 5th floor?
Yes, you will be supporting the admin team across various areas on the 5th floor and will rotate as needed.
What is the patient volume managed by the Royal Free London NHS Foundation Trust?
The Trust cares for over 1.6 million patients, treats more than 200,000 in A&E, delivers over 8,000 babies, and carries out over 17 million tests annually.