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Band 4 Medical Secretary- West NMHT

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Birmingham and Solihull Mental Health NHS Foundation Trust

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Birmingham

AI generated summary

  • You must ensure reliable data entry, manage appointments and correspondence, transcribe clinical letters, and serve as a key contact for the medical team and external agencies.
  • You will provide secretarial support to a Consultant Psychiatrist, manage appointments, handle correspondence, and liaise with multidisciplinary teams and external agencies.

Requirements

  • Reliable data entry into the GP PAS system such as Care First/SystemOne/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP’s telephone calls in a polite, friendly & courteous manner.
  • The receipt of all correspondence, booking of new patient appointments, attendance at MDT weekly meetings etc.
  • The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.
  • To act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP’s, Social Workers, Service Users, Carers and any other appropriate external agencies.

Responsibilities

  • To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organise their workload and to liaise with all relevant and appropriate services.
  • Reliable data entry into the GP PAS system such as Care First/SystemOne/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP’s telephone calls in a polite, friendly & courteous manner.
  • The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include:
  • The receipt of all correspondence, booking of new patient appointments, attendance at MDT weekly meetings etc.
  • The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.
  • To act as a focal point of contact and be responsible for the dissemination of information, messages and enquiries for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP’s, Social Workers, Service Users, Carers and any other appropriate external agencies.

FAQs

What is the primary responsibility of the Band 4 Medical Secretary?

The primary responsibility is to provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them with their objectives and managing their workload.

What computer systems will I need to use in this role?

You will be required to reliably enter data into the GP PAS system, specifically using Care First, SystemOne, Emis, and Rio computer systems.

What types of correspondence will I handle in this position?

You will handle various types of correspondence, including the receipt of all correspondence, audio transcription, and text processing of clinical letters and reports as required by the medical team.

Will I be responsible for booking appointments?

Yes, you will be responsible for booking new patient appointments as part of your administrative duties.

What kind of communication is expected in this role?

You will need to communicate politely, friendly, and courteously with visitors, staff, patients, GPs, and other relevant external agencies.

What is the team culture at Birmingham and Solihull Mental Health NHS Foundation Trust?

The team culture is compassionate, inclusive, and committed to providing excellent care for the community, reflecting the diverse population we serve.

Is there an opportunity for informal visits or further enquiries about the role?

Yes, you can contact Sharon Walters, the Support Service Manager, at sharon.walters4@nhs.net or by calling 07985 883481 for further details or to arrange an informal visit.

What type of meetings will I be expected to attend?

You will be expected to attend MDT (Multidisciplinary Team) weekly meetings as part of your responsibilities.

What is the target population size served by the Birmingham and Solihull Mental Health NHS Foundation Trust?

The Trust serves approximately 70,000 people each year.

Is prior experience in a medical secretarial role required for this position?

While specific qualifications may be specified in the application process, prior experience in a medical secretarial role is typically advantageous.

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Birmingham and Solihull Mental Health NHS Foundation Trust

Our vision is simple: improving mental health wellbeing.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Birmingham and Solihull Mental Health Foundation Trust (BSMHFT) is proud to provide inpatient, community and specialist mental health care for over 71,000 people across Birmingham and Solihull and the West Midlands. Our services include rehabilitation, addiction, secure care, home treatment, assertive outreach, early intervention, place of safety and wellbeing. We also manage the delivery of mental health care in HMP Birmingham. With 5,300 staff working across 40 sites - and serving a culturally and socially diverse population of 1.3 million people – we are one of the biggest and most complex mental health trusts in the country.