Band 4 Senior Administrator - Gynaecology and Maternity

University Hospitals Birmingham NHS Foundation Trust

Aug 9

Applications are closed

Job
Full-time
Mid Level
Birmingham

Requirements

**Qualifications**
Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4.
Business Administration NVQ level 3 or equivalent experience in a clerical environment.
**Experience**
Experience of working as a Secretary
Experience of dealing with the Public/Customer service experience
Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
Experience of using IT systems
Good Organisational skills
Able to use own initiative and deal with the unpredictable.
Able to work under pressure and to multi-task.
Able to work to deadlines.
**Additional Criteria**
Ability to travel to multiple sites.
Work effectively and flexibly as part of a team to meet the needs of the services
Confident in dealing with people at all levels.
Must be able to demonstrate an understanding of equality and diversity.
Mature open and flexible approach to work.
Demonstrates care and compassion.
Good inter-personal and communication skills.
Good organisational skills.
Team Player.
Conscientious.
Demonstrates reliability, motivation and commitment.
**Desirable**
Ability to work under pressure and deal with stressful situations.

Responsibilities

To provide secretarial support to the department/Team with particular responsibility for audio typing letters, general copy typing correspondence and taking and preparing minutes and reports.
To touch type from audio and/or copy type from written documentation
To prepare letters, emails, reports and minutes of meetings, photocopying, scanning letters and documents as required
To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
Receiving and dealing with telephone enquiries as appropriate
To maintain diaries as required, arrange meetings and appointments as necessary
To input and look up data on Trust IT systems in accordance with Trust policy
To ensure that the post is opened daily and dealt with accordingly
To assist colleagues as directed by the Supervisor/Manager in times of pressure of work
Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department
General administrative tasks

FAQs

What qualifications are required for the Band 4 Senior Administrator position?

Applicants must have a good general education (e.g., GCSEs in English and Maths A-C or Level 9-4) and a Business Administration NVQ level 3 or equivalent experience in a clerical environment.

What experience is essential for this role?

Essential experience includes working as a Secretary, dealing with the public or customer service, proficiency in Microsoft Office packages (e.g., Word, Excel, Outlook), and using IT systems. Good organizational skills and the ability to work under pressure are also required.

Is prior experience in healthcare desirable?

Yes, experience of working in healthcare is considered desirable for this position.

Will this role require travel to multiple sites?

Yes, the ability to travel to multiple sites is essential for this position.

What are the main duties of the Senior Administrator?

Main duties include providing secretarial support, audio typing, preparing correspondence and reports, maintaining diaries, managing telephone enquiries, and performing general administrative tasks.

What is the work environment like for this position?

The Senior Administrator will be based at Birmingham Heartlands Hospital, with potential cross-site working, in a busy and dynamic healthcare environment.

Is there an emphasis on equality and diversity in the workplace?

Yes, the organization is committed to creating a kind and inclusive environment, ensuring equity of opportunity, and addressing discrimination.

What skills are important for this role?

Important skills include excellent organizational abilities, effective communication skills, the ability to use one's initiative, and the capability to manage a complex workload under pressure.

Are there opportunities for training and development?

Yes, the organization offers a wide variety of training and development opportunities to support personal and career development objectives.

Is this position subject to a Disclosure and Barring Service Check?

Yes, this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure submission will be made to check for any previous criminal convictions.

University Hospitals Birmingham NHS Foundation Trust

University Hospitals Birmingham NHS Foundation Trust (UHB) is one of the largest teaching hospital trusts in England.

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Mission & Purpose

University Hospitals Birmingham NHS Foundation Trust (UHB) is one of the largest teaching hospital trusts in England, serving a regional, national and international population. It includes Birmingham Heartlands Hospital, the Queen Elizabeth Hospital Birmingham, Solihull Hospital and Community Services, Good Hope Hospital in Sutton Coldfield and Birmingham Chest Clinic. We also run a number of smaller satellite units, allowing people to be treated as close to home as possible. We see and treat more than 2.2 million people every year across our sites and our hospitals deliver more babies than anywhere else in Europe. We are a regional centre for cancer, trauma, renal dialysis, burns and plastics, HIV and AIDS, as well as respiratory conditions like cystic fibrosis. We also have expertise in premature baby care, bone marrow transplants and thoracic surgery and have the largest solid organ transplantation programme in Europe. We provide a series of highly specialist cardiac, liver and neurosurgery services to patients from across the UK. We are world-renowned for our trauma care and have developed pioneering surgical techniques in the management of ballistic and blast injuries, including bespoke surgical solutions for previously unseen injuries. As a result of its clinical expertise in treating trauma patients and military casualties, the QEHB has been designated both a Level 1 Trauma Centre and host of the UK’s only £20m National Institute for Health Research (NIHR) Surgical Reconstruction and Microbiology Research Centre (SRMRC). We have over 24,000 members of staff and we are committed to investing in their development and their health and wellbeing. UHB is a Stonewall Diversity Champion and aims to achieve positive change for LGBTQ+ people by creating an inclusive, inspiring and equal environment for both staff and service users.