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Young's Pubs

4d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • London

AI generated summary

  • You must have a passion for exceptional customer service, a friendly personality, and a desire to work as part of a team while receiving training on products and enjoying the experience.
  • You will provide outstanding customer service, serve drinks and food, work collaboratively with the team, maintain a friendly demeanor, and learn about our products through training.

Requirements

  • As the successful member of our Bar team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
  • Customer Service

Responsibilities

  • Deliver great customer service with big smiles even when the place is packed.
  • Serve a range of beers cocktails and modern British seasonal food.
  • Work as part of a team.
  • Have a passion to deliver exceptional customer service every time.
  • Maintain a friendly outgoing personality.
  • Receive training and learn about all products.

FAQs

What is the work environment like at The Windmill?

The work environment at The Windmill is busy and vibrant, with a focus on delivering great customer service. We pride ourselves on being dog-friendly and creating a welcoming atmosphere for both customers and staff.

Is prior experience in bar staff positions required?

While prior experience is beneficial, we are primarily looking for individuals with a passion for customer service and a friendly personality. Training will be provided to help you learn about our products and develop your skills.

What benefits does The Windmill offer to bar staff?

We offer several benefits including access to career pathways and training courses, free meals, weekly pay, 28 days of holiday per year, a 20% discount in all Young’s pubs and hotels, a Share Save Scheme, and a company pension scheme.

What kind of people do you look for when hiring bar staff?

We look for individuals who are outgoing, friendly, and passionate about delivering exceptional customer service. Teamwork and a positive attitude are essential qualities we value in our staff.

Are there opportunities for career growth at The Windmill?

Yes, we offer access to our Career Pathway, Apprenticeships, and various training and development courses to help our staff grow in their careers within the hospitality industry.

What is the holiday policy for bar staff?

Bar staff are entitled to 28 days of holiday per year, which can include bank holidays.

Do you provide training for bar staff?

Yes, we provide comprehensive training to help bar staff learn about our products and improve their customer service skills in a supportive environment.

Is The Windmill a dog-friendly establishment?

Yes, The Windmill is very dog-friendly, and staff should have a liking for dogs, as they are an integral part of our atmosphere.

How often do we get paid?

Bar staff at The Windmill receive weekly pay.

Can I apply if I don't have bartending experience?

Yes, you can apply even if you don't have bartending experience. We are looking for friendly individuals with a passion for customer service, and we will provide the necessary training.

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Young's Pubs

UK's best pubs and hotels across London and the south of England. 🍻

Travel & Leisure
Industry
1001-5000
Employees
1831
Founded Year

Mission & Purpose

Having proudly served our communities since 1831 when it comes to pubs it’s safe to say we know a thing or two. With more than 200 establishments, our award winning design approach means excellence in ambience as well as service and location. From poetic pubs steeped in history, to secret underground cocktail bars and our boutique hotels, the character and individuality of each of our premises gives them a unique feel. Our pubs have style and soul, and the people who work with us have pride in our culture and passion for the work they do. We encourage progression and celebrate success to ensure we create future leaders. We are dedicated to providing ongoing training and support, giving you the opportunity to be the best you can be.