FAQs
What are the primary responsibilities of a Bar Supervisor?
A Bar Supervisor is responsible for overseeing bar service, ensuring high-quality and efficient beverage service, complying with licensing regulations, training staff, maintaining guest service standards, and maximizing revenue through upselling and effective training.
What qualifications or experience do I need to apply for the Bar Supervisor position?
The ideal candidate should have previous experience as a bar supervisor in a similar field, strong bartending and leadership experience, excellent interpersonal and communication skills, and the ability to meet demanding guest needs.
Is prior customer service experience necessary for this role?
Yes, customer service experience in a supervisory capacity is advantageous for this position.
What type of working environment can I expect at Hilton?
Hilton provides a supportive working environment that encourages authenticity, professional growth, and success. Team Members can expect a culture that values equity and inclusivity.
Are there any specific attributes that are important for a Bar Supervisor at Hilton?
Important attributes include a warm personality, commitment to high levels of customer service, accountability, integrity, and the ability to work well under pressure.
What benefits does Hilton offer to Team Members?
Hilton offers benefits including laundered uniforms, free daily meals, discounted travel nights, food and beverage discounts, recognition programs, flexibility for personal matters, and competitive salary packages.
How does Hilton support Team Members' development?
Hilton encourages Team Members to learn, grow, succeed, and thrive, providing opportunities for personal and professional development and participation in ESG activities.
What is the expected work pace for a Bar Supervisor?
The work pace can be fast, especially during peak service times, requiring the ability to work efficiently under pressure and respond flexibly to various service situations.
What should I do if I experience staff shortages?
You should deal with sudden staff shortages according to Company Attendance Procedures and report all absences as required.
Is there an emphasis on beverage knowledge for this role?
Yes, a perfect knowledge of all beverages served, their preparation, presentation, and staff training on this knowledge is essential for the Bar Supervisor role.