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Bar Supervisor/Cashier

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Byrne Hotel Group

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Galway

AI generated summary

  • You must have bar supervision or bartending experience, strong beverage knowledge, excellent customer service, POS proficiency, leadership skills, and flexibility for evenings and weekends.
  • You will supervise bar staff, train new hires, handle cash transactions, resolve customer complaints, maintain inventory, ensure compliance with regulations, and promote bar events.

Requirements

  • - Proven experience as a bar supervisor, bartender, or cashier.
  • - Strong knowledge of bar operations, beverages, and cocktail recipes.
  • - Excellent customer service and communication skills.
  • - Proficiency with POS systems.
  • - Ability to handle cash transactions accurately and responsibly.
  • - Leadership skills with the ability to manage and motivate a team.
  • - Flexibility to work evenings, weekends, and holidays.

Responsibilities

  • Supervise and coordinate the activities of bar staff, including bartenders and servers.
  • Train new employees on bar procedures, customer service standards, and POS systems.
  • Ensure compliance with all health, safety, and alcohol regulations.
  • Handle customer complaints and resolve issues in a professional and courteous manner.
  • Maintain a clean, organized, and well-stocked bar area.
  • Schedule staff shifts and manage labor costs efficiently.
  • Accurately handle cash, credit card, and other payment transactions.
  • Balance cash registers and prepare daily financial reports.
  • Process orders promptly and correctly using the POS system.
  • Ensure all transactions are properly recorded.
  • Manage and reconcile cash drawers and card readers at the end of shifts.
  • Greet and interact with customers in a friendly and professional manner.
  • Assist customers with menu selections and upsell drinks and promotions.
  • Monitor and ensure customer satisfaction throughout their visit.
  • Assist in ordering and maintaining inventory levels of beverages, garnishes, and supplies.
  • Monitor product quality and ensure expired or low-quality items are not served.
  • Collaborate with the Bar Manager to develop and implement bar policies and procedures.
  • Assist in organizing and promoting bar events and specials.
  • Perform opening and closing duties as required.

FAQs

What are the main responsibilities of a Bar Supervisor/Cashier at The Victoria Hotel Galway?

The main responsibilities include supervising bar staff, handling cashier duties, providing excellent customer service, managing inventory, and assisting with the overall operations of the bar.

Is prior experience required for this position?

Yes, proven experience as a bar supervisor, bartender, or cashier is required.

What are the working hours for this role?

The role primarily involves working evenings, weekends, and holidays, as required.

What qualifications are necessary for this position?

Candidates should have strong knowledge of bar operations, excellent customer service and communication skills, proficiency with POS systems, and leadership abilities.

Will I receive training after being hired?

Yes, training is provided, particularly for new staff on bar procedures and customer service standards.

What benefits are offered for this position?

Benefits include company events, a food allowance, continuous learning and development opportunities, and bonuses based on sales and achievements.

Where is The Victoria Hotel Galway located?

The Victoria Hotel Galway is part of the Byrne Hotel Group, which operates in Galway, Dublin, and the UK.

Is this position full-time or part-time?

This position is offered as full-time.

How can I apply for the Bar Supervisor/Cashier position?

Interested candidates should send their CV and a cover letter explaining their suitability for the role.

Does the Byrne Hotel Group offer equal employment opportunities?

Yes, Byrne Hotel Group is committed to being an equal opportunities employer.

Byrne Hotel Group

A unique collection of family owned hotels & guests houses in Ireland & UK offering Irish Hospitality at it’s best.

Travel & Leisure
Industry
201-500
Employees
1998
Founded Year

Mission & Purpose

Byrne Hotels operates a portfolio of premium hotels and hospitality venues, focusing on delivering exceptional guest experiences through high standards of service and comfort. Their ultimate mission is to provide outstanding hospitality that exceeds guest expectations, fostering memorable stays and positive experiences. Their purpose is to enhance the travel and leisure experience by offering top-quality accommodations and personalized service, contributing to the local economy and setting industry benchmarks for excellence.