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Barista

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  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Charlotte

Requirements

  • We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential.

Responsibilities

  • Prepares espresso orders for customers and catering using standard measures and recipes.
  • Enters orders accurately into POS device; accepts cash and charge payments.
  • Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
  • Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
  • Maintains sanitation and orderliness of all equipment, supplies and utensils.
  • Ensures proper food preparation by using approved recipes and following prescribed production standards.
  • Keeps display equipment clean and free of debris during meal service.
  • Cleans equipment and workstation thoroughly before leaving the area for other assignments.
  • Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors.
  • Serves customers quickly and efficiently, and prevents delays in serving lines.
  • Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
  • Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
  • Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
  • Performs other duties as assigned.

FAQs

What qualifications are needed to become a barista?

Previous experience in a similar role, knowledge of coffee brewing techniques, and excellent customer service skills are typically required to become a barista.

How should a barista handle food in accordance with HACCP guidelines?

A barista should always ensure proper food handling practices, including maintaining cleanliness, proper food storage, and following guidelines for safe food preparation to adhere to HACCP standards.

How should a barista interact with customers and colleagues?

Baristas should always greet customers warmly, take the time to listen to their orders, and provide friendly and efficient service. When interacting with colleagues, communication should be respectful and professional.

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.