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BARISTA

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d'Lite Healthy On The Go

23d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, dependable, have a positive attitude, and prior customer service/barista experience is preferred. Strong communication, math, and computer skills needed.
  • You will provide excellent customer service, prepare drinks to company standards, maintain the barista station, educate customers, handle orders, and ensure smooth operations during busy times.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length.

FAQs

What is the employment type for the Barista position?

The employment type for the Barista position is part-time.

Where is the Barista position located?

The Barista position is located in Scottsdale, AZ.

What are the salary expectations for this role?

The Barista role offers a competitive salary.

What is the primary responsibility of a Barista?

The primary responsibility of a Barista is to provide superior customer satisfaction through drink accuracy and efficiency while maintaining the highest standards of guest experience.

Is prior Barista experience required for this role?

Prior Barista experience is preferred but not required for this role.

What certification must be completed to work as a Barista?

The Barista must successfully complete the General Team Member Training Certification and the Barista Training Certification.

What are the required working hours for this position?

The scheduled working hours range from Sunday to Saturday, from 5:30 am to 5:30 pm, and shifts are between 4 to 8 hours in length.

What qualifications are needed to apply for the Barista position?

Applicants need to be 18 years of age or older, a high school graduate, and possess qualities like dependability, honesty, a positive attitude, and strong communication skills.

Is weekend availability required for this job?

Yes, availability to work on weekends is required for this job.

What physical demands are associated with the Barista position?

The physical demands include continuous standing, frequent walking, and bending, along with lifting items weighing up to 20 pounds frequently.

What type of work environment can the Barista expect?

The Barista can expect a fast-paced work environment that requires maintaining professional conduct and appearance at all times.

How should a Barista handle customer complaints?

The Barista should address customer complaints directly and report them to the Shift Leader (SL) or General Manager (GM).

Can a Barista expect opportunities for career growth?

Yes, there are opportunities to grow within the company as they begin a period of exciting growth.

What skills are preferred for a candidate applying for this position?

Preferred skills include prior customer service experience, proficiency in Aloha POS, and the ability to handle multiple projects efficiently.

Are there any specific dress code requirements for the Barista?

Yes, the Barista must maintain professional dress, speech, and behavior at all times.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!