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d'Lite Healthy On The Go

8d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, dependable, have a positive attitude, and good communication skills. Customer service experience preferred; must be available weekends and have reliable transport.
  • You will provide exceptional customer service, prepare drinks to standards, maintain cleanliness, manage orders efficiently, handle cash properly, and support team operations with a positive attitude.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length.

FAQs

What are the working hours for the Barista position?

The scheduled working hours for this position range from Sunday to Saturday, from 5:30am to 5:30pm, with shifts varying in length from 4 to 8 hours.

Is prior barista experience required for this role?

No, prior barista experience is preferred but not required.

What qualifications do I need to apply for the Barista position?

Applicants must be at least 18 years old, have a high school diploma, and should preferably have customer service experience.

What responsibilities will I have as a Barista?

As a Barista, you will be responsible for superior customer service, drink preparation and accuracy, cleaning and maintaining the barista station, and maintaining knowledge of the drink menu.

Is there a training program for new Baristas?

Yes, new Baristas are required to successfully complete the General Team Member Training Certification and the Barista Training Certification.

What kind of environment will I be working in?

The work environment is fast-paced, focusing on customer satisfaction and teamwork while maintaining a clean, friendly, and safe dining atmosphere.

Is there a focus on continuing education or growth within this role?

Yes, employees will have the opportunity to grow with the company during a period of exciting growth and will be provided with the necessary tools to thrive.

Do I need to have reliable transportation?

Yes, having reliable transportation is required to fulfill the job duties effectively.

How important is customer service in this role?

Superior customer service is essential, and Baristas must exhibit a positive attitude and ensure customer satisfaction at all times.

Will I be trained on operating the Point of Sale system (POS)?

Yes, training on the Point of Sale system will be provided, and prior proficiency is preferred but not required.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!