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BARISTA

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d'Lite Healthy On The Go

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, dependable, and customer service-oriented. Positive attitude, communication skills, basic math/computer skills, and weekend availability required.
  • You will provide excellent customer service, prepare drinks, maintain the barista station, educate customers, process orders, handle cash, and uphold company standards while assisting the team.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What are the working hours for the Barista position?

The scheduled working hours for this position range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts ranging from 4 to 8 hours in length.

Is prior experience required to apply for the Barista position?

Prior customer service experience is preferred, and prior Barista experience is also preferred but not required.

What qualifications do I need to apply for this job?

Applicants must be 18 years or older, have a high school diploma, and possess exceptional communication and guest service skills.

Will I receive training if hired?

Yes, you will be required to successfully complete the General Team Member Training Certification and the Barista Training Certification.

Do Baristas need to handle cash?

Yes, proper cash handling procedures must be followed at all times.

Is it necessary to work on weekends?

Yes, availability to work on weekends is required for this position.

Are there opportunities for career growth?

Yes, the position offers the opportunity to thrive in a challenging, enriching, and rewarding environment, with the chance to grow as the company begins a period of exciting growth.

What should I bring to my shift as a Barista?

You should maintain professional dress, speech, and behavior at all times, and bring a positive attitude to enhance the guest experience.

Will I need to maintain knowledge of the drink menu?

Yes, a superior knowledge of the entire drink menu, including ingredients and modifications, is required.

Is there physical activity involved in this job?

Yes, the position involves continuous standing, frequent walking, and various lifting/carrying tasks as outlined in the physical demands section.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!