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BARISTA

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d'Lite Healthy On The Go

15d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, dependable, with a positive attitude and communication skills. Customer service experience preferred. Available weekends, reliable transport required.
  • You will provide excellent customer service, prepare drinks to standards, maintain the barista station, handle orders, educate customers, manage cash, and uphold company policies consistently.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What qualifications are required for the Barista position?

The Barista position requires candidates to be at least 18 years old, a high school graduate, and preferably have prior customer service experience, although barista experience is not required.

Is prior barista experience necessary for this role?

No, prior barista experience is preferred but not required for the position.

What are the working hours for this position?

The scheduled working hours range from Sunday to Saturday, from 5:30 AM to 5:30 PM, with shifts ranging from 4 to 8 hours in length.

Is weekend availability required?

Yes, candidates must have availability to work on weekends.

What kind of training is provided for this role?

The Barista is required to successfully complete the General Team Member Training Certification and the Barista Training Certification.

What does the Barista's role involve regarding customer service?

The Barista is responsible for providing superior customer service through fast, efficient, accurate, and proper drink production, and ensuring a friendly, positive experience for every customer.

What are the physical demands of the Barista position?

The position requires continuous standing, frequent walking, and various lifting tasks with weights ranging from 1-35 lbs. Bending and reaching are also frequently required.

What kind of attitude is preferred in a Barista?

A positive attitude, enthusiasm, and a willingness to learn in a fast-paced environment are highly valued for this role.

Is reliable transportation required for this job?

Yes, reliable transportation is a requirement for candidates applying for the Barista position.

How is cash handled in this role?

The Barista must adhere to proper cash handling procedures at all times.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!