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BARISTA

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d'Lite Healthy On The Go

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, and have customer service skills. A positive attitude, communication skills, and weekend availability are essential. Prior barista experience is a plus.
  • You will provide excellent customer service, prepare drinks to standards, maintain the barista station, educate customers, handle transactions, and ensure cleanliness and efficiency during all shifts.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of Team Member Training Program
  • Successful completion of Barista Training Program
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length.

FAQs

What are the working hours for the Barista position?

The scheduled working hours for this position range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts varying from 4 to 8 hours in length.

Is previous barista experience required for this position?

No, prior barista experience is preferred but not required.

What type of training will I receive?

You will be required to successfully complete the D’Lite Team Member Training Program and the Barista Training Program.

What is the minimum age requirement for this position?

Applicants must be 18 years of age or older.

Are there opportunities for growth within the company?

Yes, the Barista position offers the opportunity to thrive in a challenging and enriching environment, with potential for growth as the company begins a period of exciting growth.

What qualifications are preferred for the Barista position?

Preferred qualifications include prior customer service experience, prior barista experience, and proficiency with the Aloha POS system.

Is a high school diploma required for this job?

Yes, a high school diploma is required.

Will I be expected to handle cash transactions?

Yes, proper cash handling procedures are required at all times.

What skills are important for a Barista?

Important skills include exceptional communication and guest service skills, dependability, and the ability to learn quickly in a fast-paced environment.

Do I need reliable transportation to apply for this position?

Yes, reliable transportation is required.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!