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BARISTA

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d'Lite Healthy On The Go

18d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, dependable, and have strong communication skills. Customer service and Barista experience preferred. Must be available weekends and have reliable transportation.
  • You will provide exceptional customer service, prepare drinks, maintain the barista station, educate customers, handle orders and payments, and ensure a positive team environment.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of Team Member Training Program
  • Successful completion of Barista Training Program
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length.

FAQs

What are the working hours for the Barista position?

The scheduled working hours for this position range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts ranging from 4 to 8 hours in length.

Is prior barista experience required for this position?

No, prior barista experience is preferred but not required.

What type of environment does the Barista position work in?

The Barista works in a fast-paced sales environment focused on superior customer service and maintaining a friendly, safe, and clean dining atmosphere.

Are there opportunities for advancement in this job?

Yes, there is an opportunity to grow with the company as it begins a period of exciting growth.

What training programs must the Barista complete?

The Barista must successfully complete the D’Lite Team Member Training Program and the Barista Training Program.

What are the physical demands of the Barista position?

The Barista must be able to stand continuously, walk frequently, and lift or carry items weighing up to 50 lbs.

Is a high school diploma required for this job?

Yes, a high school graduate is required for this position.

What are the essential skills needed for the Barista role?

Essential skills include exceptional communication and guest service skills, basic math and computer skills, and a positive attitude with a willingness to learn.

How important is customer service in this position?

Superior customer service is a primary responsibility of the Barista, ensuring fast, efficient, and accurate drink production while maintaining overall guest satisfaction.

Is the use of a Point of Sale system (POS) necessary?

While prior proficiency on Aloha POS is preferred, it is not required, and training will be provided.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!