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BARISTA

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d'Lite Healthy On The Go

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, and dependable with customer service skills. A positive attitude, learning ability, and weekend availability are essential. Reliable transport is required.
  • You will provide excellent customer service, produce drinks, maintain the barista station, educate customers, handle orders and cash, and adhere to company policies while ensuring a positive atmosphere.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What are the working hours for the Barista position?

The scheduled working hours for this position range from Sunday to Saturday, from 5:30 AM to 5:30 PM, with shifts lasting between 4 to 8 hours.

What is the age requirement to apply for the Barista position?

Applicants must be at least 18 years old to qualify for the Barista position.

Is previous Barista experience required?

Previous Barista experience is preferred but not required.

What are the educational requirements for this position?

A high school graduate is required to apply for the Barista position.

Is customer service experience necessary?

While prior customer service experience is preferred, it is not strictly required.

What type of training will be provided?

The Barista will be required to successfully complete the General Team Member Training Certification and the Barista Training Certification.

What skills are essential for the Barista role?

Essential skills include exceptional communication and guest service skills, basic math and computer skills, and a willingness to learn in a fast-paced environment.

Are there any physical demands for the Barista position?

Yes, the position requires standing continuously, walking frequently, and some lifting (up to 36-50 lbs. occasionally).

Will I receive training on the Point of Sale system?

Training on the Point of Sale (POS) system may be provided, and proficiency in Aloha POS is preferred but not required.

Do Baristas need to maintain a professional appearance?

Yes, Baristas are expected to maintain professional dress, speech, and behavior at all times.

Is weekend availability necessary?

Yes, candidates must have availability to work on weekends.

What should I do if I have a customer complaint?

Customer complaints should be addressed and reported to the Shift Leader or General Manager.

How can I demonstrate that I am a good fit for the company culture?

You can demonstrate a positive attitude, a strong work ethic, and a commitment to providing exceptional customer service to align with the company’s core values.

What are the compensation details for this position?

The Barista position offers a competitive compensation package, though specific salary details are not mentioned.

Is reliable transportation required for this position?

Yes, reliable transportation is a requirement for the Barista role.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!