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d'Lite Healthy On The Go

10d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, dependable, with a positive attitude and great guest service skills. Weekend availability and reliable transportation are essential; barista experience is preferred.
  • You will provide excellent customer service, prepare drinks to company standards, maintain the barista station, educate customers on the menu, handle cash, and support teamwork in a fast-paced environment.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length.

FAQs

What are the working hours for the Barista position?

The scheduled working hours for this position range from Sunday to Saturday from 5:30 AM to 5:30 PM, with shifts ranging from 4 to 8 hours in length.

What qualifications do I need to apply for the Barista position?

You need to be at least 18 years old, a high school graduate, and preferably have prior customer service experience. Previous barista experience is preferred but not required.

Is training provided for new Baristas?

Yes, new Baristas are required to successfully complete and meet the requirements of both the General Team Member Training Certification and the Barista Training Certification.

What is the expected dress code for Baristas?

Baristas are expected to maintain professional dress, speech, and behavior at all times.

Is previous experience required for the Barista position?

While prior customer service experience is preferred and prior barista experience is a plus, it is not strictly required to apply for the position.

Will I be required to work weekends?

Yes, the availability to work on weekends is required for this position.

How does the company promote customer service and team dynamics?

The Barista is expected to exhibit a positive, helpful attitude, greet customers enthusiastically, educate them about drink options, and support the Front of House team to ensure a superior guest experience.

What are the physical demands of the Barista position?

The position requires continuous standing, frequent walking and bending, and occasionally lifting items weighing up to 35 lbs.

How will my performance as a Barista be evaluated?

Your performance will be evaluated based on customer service efficiency, accuracy in drink production, maintaining cleanliness, adherence to company policies, and overall guest satisfaction.

What kind of environment will I be working in?

You will be working in a fast-paced sales environment that emphasizes customer satisfaction, teamwork, and high standards of service and cleanliness.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!