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BARISTA

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d'Lite Healthy On The Go

18d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, dependable, positive, with customer service skills. Availability on weekends, reliable transport, and willingness to learn in a fast-paced environment are needed.
  • You will deliver exceptional customer service, expertly prepare drinks, maintain cleanliness, manage cash handling, and support the team to ensure a positive, efficient experience for all customers.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What is the job title for this position?

The job title is Barista.

Where is the job location?

The job is located in Scottsdale, AZ.

What type of employment is offered for this position?

This position is part-time.

What is the salary range for the Barista position?

The salary is competitive.

What are the main responsibilities of a Barista?

The main responsibilities include providing superior customer service, maintaining drink production standards, keeping the barista station clean, educating customers about the menu, and ensuring efficient service.

What qualifications are required to apply for the Barista position?

Applicants must be at least 18 years old, high school graduates, dependable, positive, and possess exceptional communication and guest service skills.

Is previous Barista experience necessary for this job?

Previous Barista experience is preferred but is not required.

What kind of training is required for a Barista?

Successful completion of the General Team Member Training Certification and Barista Training Certification is required.

What are the working hours for this position?

The working hours range from Sunday to Saturday, from 5:30 AM to 5:30 PM, with shifts ranging from 4 to 8 hours in length.

Is weekend availability required for the Barista position?

Yes, availability to work on weekends is required.

What important skills should a Barista possess?

A Barista should have exceptional communication skills, guest service skills, basic math and computer skills, and the ability to learn and maintain knowledge of the company's products and procedures.

Are there any physical demands for the Barista role?

Yes, the role involves standing continuously, walking frequently, lifting, bending, and reaching as part of daily responsibilities.

How should a Barista handle customer complaints?

A Barista should address customer complaints promptly and report them to the Shift Leader or General Manager.

Will a Barista be required to use a cash register?

Yes, at times, a Barista will operate a Point of Sale (POS) system.

What kind of work environment can a Barista expect?

A Barista can expect a fast-paced, friendly, and team-oriented work environment focused on delivering the best customer experience.

What attributes are important for maintaining the company’s culture?

Attributes such as a positive attitude, enthusiasm, professionalism, and adherence to company policies and core values are important for maintaining the company's culture.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!