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BARISTA

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d'Lite Healthy On The Go

15d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, have customer service skills, a positive attitude, and reliable transportation. Availability on weekends is necessary, along with a willingness to learn.
  • You will provide exceptional customer service, prepare drinks to standards, maintain the barista station, educate customers, handle orders, ensure cash handling, and uphold company policies daily.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length.

FAQs

What is the job title for this position?

The job title for this position is Barista.

Where is the job located?

The job is located in Scottsdale, AZ.

What type of employment is offered for this position?

The position is part-time.

What is the salary for this Barista position?

The salary is competitive.

What are the main responsibilities of a Barista?

The main responsibilities include providing superior customer service, accurately producing drinks, maintaining cleanliness at the barista station, and assisting customers with menu information.

What qualifications are required to apply for this position?

Applicants must be 18 years or older, a high school graduate, and possess a positive attitude along with good communication skills. Prior customer service or barista experience is preferred but not required.

Is training provided for this position?

Yes, successful completion of General Team Member Training Certification and Barista Training Certification is required.

What are the working hours for the Barista position?

Scheduled working hours range from Sunday to Saturday, from 5:30 AM to 5:30 PM, with shifts varying in length from 4 to 8 hours.

Is experience necessary to apply for this role?

While prior customer service experience is preferred, it is not a requirement to apply for the Barista position.

What are the physical demands of the Barista position?

The role requires continuous standing, frequent walking, and the ability to lift items weighing up to 20 lbs frequently. Bending and squatting are also required.

Do I need to be available to work weekends?

Yes, availability to work on weekends is required for this position.

How should I communicate with customers in this role?

You must be able to fluently speak and write in English to effectively communicate with customers, vendors, and leadership.

Is a specific software proficiency required?

Proficiency on the Aloha POS system is preferred but not required. Basic math and computer skills are needed.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!