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BARISTA

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d'Lite Healthy On The Go

13d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, dependable, with customer service skills. A positive attitude, communication skills, and weekend availability are essential. Prior experience is a plus.
  • You will provide exceptional customer service, prepare drinks to specifications, maintain cleanliness, handle orders, and manage cash while ensuring a positive atmosphere and adhering to company standards.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What is the employment type for the Barista position?

The Barista position is part-time.

Where is the Barista position located?

The Barista position is located in Scottsdale, AZ.

What is the salary range for this position?

The salary for the Barista position is competitive, though the exact figure may vary based on experience and skills.

What are the primary responsibilities of a Barista?

The primary responsibilities include providing superior customer service, maintaining the barista station, preparing drinks to company standards, educating customers on the menu, and ensuring efficient operations during busy periods.

What skills or experience are preferred for applicants?

Preferred qualifications include prior customer service experience, barista experience, exceptional communication skills, and basic math and computer skills.

Is there an age requirement for the Barista position?

Yes, applicants must be at least 18 years of age.

What training is required for this position?

The Barista must successfully complete the General Team Member Training Certification and the Barista Training Certification.

What are the working hours for a Barista?

The scheduled working hours for this position range from Sunday to Saturday, between 5:30 AM to 5:30 PM, with shifts ranging from 4 to 8 hours in length.

Is previous Barista experience required?

Previous Barista experience is preferred but not required.

What is expected regarding customer service?

The Barista is expected to provide superior customer service through fast, efficient, and accurate drink production while maintaining a positive and friendly attitude.

What physical demands should applicants be aware of?

Applicants should be able to lift and carry items weighing up to 35 lbs, stand and walk for extended periods, and perform bending and reaching movements frequently.

Will I need reliable transportation for this job?

Yes, having reliable transportation is a requirement for the Barista position.

Can I bring personal drinks or snacks while working?

Company policy typically restricts personal items in the work area to maintain cleanliness and professionalism. Please check specific policies with your manager.

How should I handle customer complaints?

Customer complaints should be addressed professionally, and if necessary, reported to the Shift Leader or General Manager for further assistance.

What is the company's dress code for Baristas?

Baristas are expected to maintain a professional appearance, including appropriate dress and grooming standards at all times.

Does the company provide any opportunities for growth?

Yes, the company offers opportunities to thrive in a challenging and rewarding environment as well as potential growth as the company expands.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!