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BARISTA

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d'Lite Healthy On The Go

17d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, have customer service skills, a positive attitude, and reliable transportation. Weekend availability is essential, along with a willingness to learn in a fast-paced environment.
  • You will ensure outstanding customer service, craft drinks to company standards, maintain the barista station, educate customers, handle cash, and support team operations while maintaining professionalism.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length.

FAQs

What is the employment type for the Barista position?

The employment type is part-time.

Where is the Barista position located?

The Barista position is located in Scottsdale, AZ.

What are the working hours for this position?

The scheduled working hours range from Sunday to Saturday, from 5:30am to 5:30pm, with shifts ranging from 4 to 8 hours in length.

Is previous barista experience required?

Previous barista experience is preferred but not required.

What are the minimum age and education requirements for this position?

Applicants must be at least 18 years of age and a high school graduate.

Are there any language requirements for the Barista position?

Yes, the Barista must be able to fluently speak and write in English.

What skills are essential for a Barista in this role?

Essential skills include exceptional communication abilities, customer service skills, basic math and computer skills, and a positive attitude.

Do Baristas receive training?

Yes, Baristas are required to successfully complete the General Team Member Training Certification and the Barista Training Certification.

Is there a dress code for the Barista position?

Yes, professional dress, speech, and behavior are required at all times.

Are there opportunities for growth within the company?

Yes, the position offers opportunities for growth as the company is beginning a period of exciting growth.

What is the pay structure for the Barista position?

The salary is competitive, but specific figures are not provided in the job description.

Is reliability in attendance important for this position?

Yes, regular and predictable attendance is a requirement for the Barista position.

What are the physical demands of the Barista role?

The role involves continuous lifting of items weighing 1-10 lbs, frequent lifting of 11-20 lbs, and occasional lifting of 21-35 lbs, along with continuous standing and walking.

Are Baristas expected to handle customer complaints?

Yes, Baristas should address customer complaints and report them to the Shift Leader or General Manager.

Is transportation required for this position?

Yes, reliable transportation is required for the Barista position.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!