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BARISTA

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d'Lite Healthy On The Go

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, and have customer service skills. Dependability, a positive attitude, and weekend availability are essential. Experience preferred, but willing to train.
  • You will provide excellent customer service, prepare drinks to standards, maintain the barista station, educate customers, handle cash, and support the team while ensuring a positive store atmosphere.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What is the location of the Barista position?

The Barista position is located in Scottsdale, AZ.

What type of employment is offered for this position?

This is a part-time position.

What is the salary range for the Barista position?

The salary for the Barista position is competitive.

Who will the Barista report to?

The Barista will report directly to the assigned Shift Leader (SL) and General Manager (GM).

Is previous Barista experience required for this position?

Prior Barista experience is preferred, but it is not required.

What are the working hours for this position?

The scheduled working hours range from Sunday to Saturday, from 5:30 AM to 5:30 PM, with shifts between 4 to 8 hours in length.

Is there a requirement for age and education for applicants?

Yes, applicants must be at least 18 years of age and a high school graduate.

Are there any specific skills required for this job?

Yes, exceptional communication skills, guest service skills, and basic math and computer skills are required.

Will training be provided for the Barista position?

Yes, the Barista is required to successfully complete the General Team Member Training Certification and the Barista Training Certification.

What type of attitude is preferred for applicants?

A positive attitude, enthusiasm, and a willingness to learn in a fast-paced environment are preferred.

Are applicants required to have reliable transportation?

Yes, reliable transportation is required for this position.

Is there a demand for physical activity in this job?

Yes, the job involves continuous standing, walking, bending, and grasping, along with some lifting of items.

Can a candidate apply if they are not available to work on weekends?

No, availability to work on weekends is a requirement for this position.

Does the job require handling cash?

Yes, proper cash handling procedures are required at all times.

Is previous customer service experience preferred?

Yes, prior customer service experience is preferred for the Barista position.

What should applicants do if they have any customer complaints?

Applicants should address customer complaints and report them to the Shift Leader (SL) or General Manager (GM).

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!