FAQs
What are the working hours for the Barista position?
The scheduled working hours for this position range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts varying in length from 4 to 8 hours.
Is prior experience required to apply for the Barista position?
Prior barista experience is preferred but not required. However, prior customer service experience is preferred.
What certifications are required for the Barista role?
The Barista must successfully complete the General Team Member Training Certification and the Barista Training Certification.
What qualities are you looking for in a Barista?
We are looking for someone who is dependable, honest, trustworthy, possesses integrity, has a positive attitude, exhibits enthusiasm, and has exceptional communication and guest service skills.
Will I need to handle cash as a Barista?
Yes, the Barista is required to follow proper cash handling procedures at all times.
Is there an age requirement for the Barista position?
Yes, applicants must be 18 years of age or older.
What is the expected level of physical activity for this role?
The Barista role involves continuous standing, frequent walking, and tasks that require bending and reaching.
Are weekends included in the work schedule?
Yes, availability to work on weekends is required for the Barista position.
What should I expect regarding customer interaction as a Barista?
The Barista is expected to provide superior customer service, greet customers enthusiastically, guide them through the menu, and address any complaints or inquiries professionally.
How essential is cleanliness and maintenance in the Barista role?
Maintaining a clean and organized barista station is crucial, as it involves regular cleaning and timely maintenance of machines and equipment to ensure compliance with company standards.