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BARISTA

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d'Lite Healthy On The Go

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, and dependable with a positive attitude. Customer service or barista experience is preferred. Strong communication and math skills are essential.
  • You will provide excellent customer service, prepare drinks to company standards, maintain equipment, handle cash, educate customers about menu items, and ensure a positive atmosphere during busy times.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of Team Member Training Program
  • Successful completion of Barista Training Program
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What is the job title for this position?

The job title for this position is Barista.

Where is the Barista position located?

The Barista position is located in Scottsdale, AZ.

What type of employment is being offered for the Barista position?

The Barista position is a part-time employment opportunity.

How can I expect to be compensated for the Barista position?

The Barista will receive a competitive salary as part of the compensation package.

What are the main responsibilities of a Barista at D’Lite?

The main responsibilities include providing superior customer service, ensuring drink accuracy, maintaining the barista station, educating customers about menu items, and supporting the Front of House team.

Is previous Barista experience required for this position?

Previous Barista experience is preferred but not required.

What are the age requirements for this position?

Applicants must be 18 years of age or older.

Are there any training programs that Baristas must complete?

Yes, Baristas are required to successfully complete the D’Lite Team Member Training Program and the Barista Training Program.

What kind of attire is expected of a Barista?

Baristas must maintain professional dress, speech, and behavior at all times.

What are the scheduled working hours for the Barista position?

The scheduled working hours range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts ranging from 4 to 8 hours in length.

Is weekend availability necessary for this position?

Yes, availability to work on weekends is required.

What skills are necessary to succeed as a Barista?

Necessary skills include exceptional communication and guest service skills, basic math and computer skills, and the ability to learn in a fast-paced environment.

Are there physical demands associated with being a Barista?

Yes, physical demands include standing, walking, lifting, bending, and grasping, among others.

Can a Barista handle cash and process transactions?

Yes, Baristas are expected to perform proper cash handling procedures and operate a Point of Sale system as needed.

What should I do if I have a customer complaint while working as a Barista?

You should address the customer complaint and report it to the Shift Leader or General Manager.

Will I be working alone as a Barista?

No, Baristas work as part of a team and may be required to support other team members as needed.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!

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