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Barista at Waldorf Astoria Dubai International Financial Centre

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Hilton

19d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You must have barista experience, skills in latte art, excellent personal presentation and communication, flexibility, and a passion for exceptional guest service.
  • You will take coffee orders, prepare drinks, create latte art, maintain supplies, conduct coffee training, and ensure exceptional customer service while assisting the dining area as needed.

Requirements

  • Previous experience as Barista.
  • Experience in Latte Art.
  • Exceptional personal presentation and communication skills.
  • Flexibility to respond quickly and positively to a range of work situations.
  • Passion for delivering exceptional levels of guest service.

Responsibilities

  • Take coffee orders from guests and the F&B service team.
  • Prepare and serve coffees consistently with the hotel standard drink recipe.
  • Assist in other beverage orders and preparation as required.
  • Prepare different kind of latte art for coffees with creativity and style.
  • Maintain glasses and other items in attractive and functional manner to support efficient drink preparation and promotional suggestion.
  • Present drinks menu, make specific recommendation and answer question about beverages.
  • Responsible for restocking and replenishment of bar inventory and supplies.
  • Clear and reset tables in the bar as required.
  • Record drinks order accurately.
  • Assist in creating and implementing standard coffee recipes for the outlets.
  • Conduct coffee trainings for the F&B team as required.
  • Maintain a friendly atmosphere and deal efficiently with any problems that may arise.
  • Be passionate about customer service with the capability of delivering exceptional hospitality to our guests.
  • Assist the dining area if needed during busy operation.

FAQs

What is the main responsibility of a Barista at Waldorf Astoria Dubai International Financial Centre?

The main responsibility of a Barista is to engage guests during their visit, take and serve coffee orders, and ensure brand service standards are met to the highest quality.

What kind of experience is required for the Barista position?

Previous experience as a Barista is required, along with experience in Latte Art.

Will the Barista be responsible for making suggestions to guests?

Yes, the Barista will present the drinks menu, make specific recommendations, and answer questions about beverages.

Is there a need for teamwork in this position?

Yes, the Barista will work on behalf of guests and collaborate with other team members.

What should be the approach of the Barista towards customer service?

The Barista should be passionate about delivering exceptional levels of guest service and creating a friendly atmosphere.

Are there any cleaning responsibilities in this role?

Yes, the Barista is responsible for maintaining a clean and safe work environment, as well as clearing and resetting tables in the bar as required.

Will there be opportunities for training in this position?

Yes, the Barista may assist in conducting coffee training for the Food & Beverage team as required.

What characteristics are essential for a successful Barista?

Essential characteristics include exceptional personal presentation and communication skills, flexibility, and a passion for customer service.

What type of atmosphere does Waldorf Astoria provide for its guests?

Waldorf Astoria provides an exceptional environment with personalized attention and True Waldorf Service that creates a singular experience for guests.

Is knowledge of coffee preparation techniques important for this role?

Yes, the Barista should be knowledgeable in coffee preparation techniques and assist in creating and implementing standard coffee recipes for the outlets.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay