Barista | Harvard Sq Boston

Blank Street

2mo ago

Job
Full-time
Entry Level
Hospitality & Retail
Boston
Quick Apply

AI generated summary

You must have hospitality experience, be 18+, lift 25+ lbs, stand for long periods, and have flexible availability including weekends. Passion for customer service and coffee is a must.
You will delight customers with engaging service, use top coffee equipment to prepare drinks, maintain food handling standards, avoid product wastage, and collaborate on initiatives for business growth.

Requirements

Experience in the customer service or hospitality industry
18+ years of age
Able to lift 25+ lbs, and to stand for long periods of time
Availability that meets the needs of our cafes
Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Weekend and holiday availability preferred
You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”).
Who you are:
A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
Passionate about creating delicious coffee and other cafe beverages
A strong independent problem solver with proven multi-tasking and communication skills
Someone who is curious, adaptable and always willing to learn
Comfortable working in a team or independently
Comfortable with cash-handling and maintaining store safety
Open to working in the following neighborhoods: Williamsburg, Brooklyn Heights, Cobble Hill. DUMBO

Responsibilities

Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks
Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
Maintains NYC Department of Health and Mental Hygiene (DOH) standards at all times
Full and complete knowledge and adherence to all product, service and brand training playbooks
Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base

Application Process

Application Review
Hiring Manager In Person Interview
Offer

FAQs

What skills are necessary to excel as a Barista at Blank Street in Harvard Sq Boston?

To excel as a Barista at Blank Street, you must have strong customer service skills, the ability to work independently and in a team environment, attention to detail, and a passion for serving a curated menu with precision.

What qualities should a successful Barista possess at Blank Street in Harvard Sq Boston?

A successful Barista at Blank Street should be a people-person who takes pride in providing exceptional service experiences, is customer-centric, and is dedicated to giving customers exactly what they need every day.

What is the key focus for a Barista working at Blank Street in Harvard Sq Boston?

The key focus for a Barista at Blank Street is to provide amazing service experiences, serve a carefully curated menu with passion and precision, and meet the needs of customers in their own unique way.

Blank Street

Great coffee, for everyone

Retail & Consumer Goods

Industry

201-500

Employees

2020

Founded Year

Mission & Purpose

Founded in the summer of 2020, Blank Street was born from the idea that great coffee should not come at a premium. We’re investing in the right things — better coffee, great baristas, local vendors and better value for our neighbors.