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Barista | Harvard Sq Boston

  • Job
    Full-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Boston
  • Quick Apply

AI generated summary

  • You must have hospitality experience, be 18+, lift 25+ lbs, stand for long periods, and have flexible availability including weekends. Passion for customer service and coffee is a must.
  • You will delight customers with engaging service, use top coffee equipment to prepare drinks, maintain food handling standards, avoid product wastage, and collaborate on initiatives for business growth.

Requirements

  • Experience in the customer service or hospitality industry
  • 18+ years of age
  • Able to lift 25+ lbs, and to stand for long periods of time
  • Availability that meets the needs of our cafes
  • Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Weekend and holiday availability preferred
  • You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”).
  • Who you are:
  • A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
  • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
  • Passionate about creating delicious coffee and other cafe beverages
  • A strong independent problem solver with proven multi-tasking and communication skills
  • Someone who is curious, adaptable and always willing to learn
  • Comfortable working in a team or independently
  • Comfortable with cash-handling and maintaining store safety
  • Open to working in the following neighborhoods: Williamsburg, Brooklyn Heights, Cobble Hill. DUMBO

Responsibilities

  • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
  • Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks
  • Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
  • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
  • Maintains NYC Department of Health and Mental Hygiene (DOH) standards at all times
  • Full and complete knowledge and adherence to all product, service and brand training playbooks
  • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base

Application Process

  • Application Review
  • Hiring Manager In Person Interview
  • Offer

FAQs

What skills are necessary to excel as a Barista at Blank Street in Harvard Sq Boston?

To excel as a Barista at Blank Street, you must have strong customer service skills, the ability to work independently and in a team environment, attention to detail, and a passion for serving a curated menu with precision.

What qualities should a successful Barista possess at Blank Street in Harvard Sq Boston?

A successful Barista at Blank Street should be a people-person who takes pride in providing exceptional service experiences, is customer-centric, and is dedicated to giving customers exactly what they need every day.

What is the key focus for a Barista working at Blank Street in Harvard Sq Boston?

The key focus for a Barista at Blank Street is to provide amazing service experiences, serve a carefully curated menu with passion and precision, and meet the needs of customers in their own unique way.

Great coffee, for everyone

Retail & Consumer Goods
Industry
201-500
Employees
2020
Founded Year

Mission & Purpose

Founded in the summer of 2020, Blank Street was born from the idea that great coffee should not come at a premium. We’re investing in the right things — better coffee, great baristas, local vendors and better value for our neighbors.