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Barista | West Village & Chelsea Manhattan

  • Job
    Part-time
    Entry Level / Graduate - Junior (1-2 years)
  • Hospitality & Retail
  • New York City
  • Quick Apply

AI generated summary

  • You need to have experience in customer service, be 18+, lift 25+ lbs, able to stand for long periods, available weekends & holidays, authorized to work in the U.S., able to work peak days, be reliable, passionate about coffee, good at multitasking, and willing to learn & adapt.
  • You will delight customers with engaging service, prepare top-notch drinks, maintain food/beverage quality, manage inventory, uphold health standards, and drive business growth in the West Village & Chelsea Manhattan locations.

Requirements

  • Experience in the customer service or hospitality industry
  • 18+ years of age
  • Able to lift 25+ lbs, and to stand for long periods of time
  • Availability that meets the needs of our cafes
  • Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Weekend and holiday availability preferred
  • You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”).
  • Who you are:
  • A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
  • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
  • Passionate about creating delicious coffee and other cafe beverages
  • A strong independent problem solver with proven multi-tasking and communication skills
  • Someone who is curious, adaptable and always willing to learn
  • Comfortable working in a team or independently
  • Comfortable with cash-handling and maintaining store safety
  • Open to working in the following neighborhoods: Williamsburg, Brooklyn Heights, Cobble Hill. DUMBO

Responsibilities

  • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
  • Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks
  • Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
  • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
  • Maintains NYC Department of Health and Mental Hygiene (DOH) standards at all times
  • Full and complete knowledge and adherence to all product, service and brand training playbooks
  • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base

Application Process

  • Application Review
  • Hiring Manager In Person Interview
  • Offer

FAQs

What qualities should a successful barista at Blank Street possess?

A successful barista at Blank Street should be able to work independently and in a team environment, possess excellent customer service skills, and have a passion for serving a carefully curated menu with precision.

What is the key focus for a barista at Blank Street?

The key focus for a barista at Blank Street is to provide amazing service experiences to customers, serving them exactly what they need every day, in their way.

What type of work environment does Blank Street provide for baristas?

Blank Street provides a fast-paced, team-oriented work environment where baristas can thrive independently while also collaborating with their team members.

How important is customer centricity to the role of a barista at Blank Street?

Customer centricity is extremely important to the role of a barista at Blank Street. Baristas must prioritize giving amazing service experiences to customers and serving them with passion and precision.

What is the overall goal of a barista at Blank Street?

The overall goal of a barista at Blank Street is to provide exceptional service to customers, give them exactly what they need every day, and ensure they leave satisfied with their experience.

Great coffee, for everyone

Retail & Consumer Goods
Industry
201-500
Employees
2020
Founded Year

Mission & Purpose

Founded in the summer of 2020, Blank Street was born from the idea that great coffee should not come at a premium. We’re investing in the right things — better coffee, great baristas, local vendors and better value for our neighbors.