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Bartender

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Accor

14d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Dubai
  • Quick Apply

AI generated summary

  • You need 1-3 years in a 5* hotel, preferably in the GCC/Middle East, with excellent communication skills and a commitment to exceeding guest expectations.
  • You will serve drinks, recommend menu items, maintain cleanliness, handle guest inquiries, monitor supplies, assist with inventory, and adapt to various roles within the Food & Beverage Division.

Requirements

  • Minimum of 1-3 years’ experience in 5* hotel.
  • Experience in the GCC and/or Middle East Region is a plus.
  • Excellent communication skills, both written and verbal required.
  • Be committed to exceeding guest expectations.

Responsibilities

  • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
  • To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
  • To prepare and serve beverage orders according to recipes and service standards.
  • To be fully knowledgeable about all bar products and cocktail recipes.
  • To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
  • To carry out any other reasonable duties and responsibilities as assigned.
  • To perform opening and closing procedures established for the place of work as assigned.
  • To ensure that the place of work and surrounding area is kept clean and organized at all times.
  • To handle guest enquiries in a courteous and efficient manner.
  • To establish a rapport with guests maintaining good customer relationship.
  • To monitor operating supplies and reduce spoilage and wastage.
  • To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
  • To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.

FAQs

What are the primary responsibilities of a Bartender at Accor?

As a Bartender at Accor, you will be responsible for providing excellent guest service, preparing and serving beverages according to recipes, maintaining cleanliness of the workspace, handling guest inquiries, and monitoring inventory levels.

What qualifications or experience do I need to apply for this Bartender position?

You need a minimum of 1-3 years of experience in a 5-star hotel, with experience in the GCC and/or Middle East Region being preferred.

Are there opportunities for professional development and growth within the company?

Yes, Accor offers learning programs through their Academies and provides opportunities to earn qualifications while you work, as well as the chance to grow within the property and across the world.

Is prior knowledge of cocktail recipes necessary for this position?

Yes, it is important to have thorough knowledge of bar products and cocktail recipes to effectively serve guests and recommend appropriate beverages.

How does Accor address diversity and inclusion in the workplace?

Accor is committed to attracting, recruiting, and promoting diverse talent, creating an inclusive company for all employees.

What employee benefits does Accor offer?

Accor offers an employee benefit card with discounted rates worldwide, learning programs, and opportunities for community involvement through initiatives like Planet 21.

What should I expect during the application process for the Bartender position?

You can expect a standard recruitment process that may include an application review, interviews, and possibly practical assessments of your bartending skills.

Will I be required to work flexible hours?

Yes, you should be flexible and adaptable to rotate within different sub-departments of the Food & Beverage Division or other hotel departments as assigned.

How does Accor encourage employee engagement with the local community?

Accor promotes community engagement through their Corporate Social Responsibility activities, allowing employees to make a difference locally.

What is the work environment like at Accor?

The work environment at Accor is supportive and encourages personal and professional growth, collaboration, and a commitment to excellent guest service.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Accor is a leading global hospitality group offering a diverse portfolio of over 5,300 hotels and residences across more than 110 countries. It encompasses a wide range of brands, from luxury to economy, such as Raffles, Fairmont, Sofitel, Novotel, and ibis. Accor is committed to providing exceptional guest experiences through innovative services and a strong focus on sustainability and community engagement. The company aims to create memorable stays while contributing positively to the environment and the communities where it operates.