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BBW Supervisor - Fairview Park Mall

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • Kitchener

Requirements

  • Proven experience delivering sales results
  • Ability to effectively communicate and foster a customer focused selling culture
  • Ability to provide effective, in the moment coaching to associates
  • Available for varied weekly shifts including weekend, closing and peak periods
  • Prior experience in a supervisory role, preferably in a retail setting
  • Bath & Body Works Competencies:
  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results

Responsibilities

  • Responsible for leadership tasks as delegated by the store manager
  • Provide individual and team performance feedback and recommendations to managers
  • Train, coach, reward and motivate associates to improve selling and the customer experience
  • Reinforce selling expectations, performance, results and accountability with all associates
  • Lead and model selling and customer experience standards
  • Set the direction and goals for the day/shift when associates arrive for work
  • Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive
  • Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
  • Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
  • Maintain policies and procedures

FAQs

What is the primary responsibility of a BBW Supervisor?

The primary responsibility of a BBW Supervisor is to lead the team in delivering exceptional customer experiences, develop associates through training and coaching, and support the Store Manager in achieving sales and operational goals.

What qualifications are required for this position?

Candidates should have proven experience delivering sales results, the ability to foster a customer-focused selling culture, effective communication skills, prior supervisory experience in a retail setting, and availability for varied shifts including weekends and peak periods.

What kind of work culture does Bath & Body Works promote?

Bath & Body Works promotes a diverse, equitable, and inclusive culture where everyone feels they belong. They aim to create a positive environment that enhances customer experiences and nurtures community engagement.

What are the key competencies required for this role?

Key competencies include leading with curiosity and humility, building high-performing teams, inspiring with vision and purpose, engaging with others, striving for operational excellence, and delivering business results.

What kind of benefits can a BBW Supervisor expect?

Eligible associates can expect benefits such as a 40% merchandise discount, competitive compensation with bonus incentives, no-cost mental health support, health, dental, vision, and life insurance options, retirement savings programs, tuition assistance, and paid time off.

How does Bath & Body Works ensure a diverse hiring process?

Bath & Body Works is committed to equal opportunity and affirmative action, ensuring that employment decisions are made without regard to race, gender, disability, or other protected statuses. They also provide accommodations for applicants and associates with disabilities.

What kind of training will a new Supervisor receive?

A new Supervisor will receive training focused on improving selling techniques, enhancing customer experience, and developing leadership skills to effectively coach and motivate their team.

Is prior retail experience necessary for this position?

Yes, prior experience in a supervisory role, preferably within a retail setting, is strongly preferred for the BBW Supervisor position.

What does the application process entail?

Interested applicants can submit their applications online. The application window will close when all roles are filled, so early application is encouraged.

How can applicants request accommodations during the hiring process?

Applicants can call 855-556-2675 or email applicantaccomodation@bbw.com to request accommodations required by applicable law during the recruitment and selection process.

WE MAKE THE WORLD A BRIGHTER, HAPPIER PLACE THROUGH THE POWER OF FRAGRANCE.

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

We make the world a brighter, happier place through the power of fragrance. This idea is what we were founded on, and it’s at the heart of everything we do. We’re a team that cares about our customers and believes in giving them a reason to celebrate with fragrance every day. We are committed to creating a diverse, equitable and inclusive culture that is focused on delivering exceptional fragrances and experiences. We work hard to improve our communities and our planet in a way that will make us proud for years to come ... because we believe the world is a better place when everyone has access to the things that make them happy. Home of America’s Favorite Fragrances®, Bath & Body Works is a global leader in personal care and home fragrance, including the top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. Powered by agility and innovation, the company’s predominantly U.S.-based supply chain enables the company to deliver quality, on-trend luxuries at affordable prices. Bath & Body Works serves and delights customers however and wherever they want to shop, from welcoming, in-store experiences at more than 1,800 company-operated Bath & Body Works locations in the U.S. and Canada and more than 425 international franchised locations to an online storefront at www.BathandBodyWorks.com.