FAQs
What is the main mission of The Body Shop?
The main mission of The Body Shop is to operate as a business that serves as a force for good, making the world a fairer and more beautiful place through cruelty-free products and embracing individual uniqueness.
What is the role of a Beauty Advisor at The Body Shop?
As a Beauty Advisor, you provide heartfelt advice to customers, offer inspiring insights into The Body Shop's products and activism, and proactively engage with customers to create a personalized experience that aligns with their preferences and lifestyle.
What kind of skills are we looking for in a Beauty Advisor?
We are looking for candidates with strong collaboration skills, personal insight, commercial awareness, and a goal-oriented mindset.
Is previous experience in beauty necessary for this role?
While previous experience in beauty is beneficial, what’s most important is your passion for beauty, your ability to connect with customers, and your enthusiasm for staying updated on trends.
How does The Body Shop promote diversity?
The Body Shop embraces diversity by recognizing that beauty comes in many forms, regardless of gender, age, ethnicity, ability, sexual orientation, gender identity, religion, or belief, and actively seeks individuals who challenge the status quo.
What are the primary responsibilities of a Beauty Advisor?
The primary responsibilities include engaging with customers, providing product information, sharing the brand's activist campaigns, and helping to create a memorable shopping experience.
Can Beauty Advisors share personal stories or experiences?
Yes, sharing personal stories is encouraged, as it helps create a more engaging and relatable connection with customers and can lead to increased sales.
Is there room for growth within the company for a Beauty Advisor?
Yes, The Body Shop values internal growth and development, offering various opportunities for advancement within the organization.
Do we train new Beauty Advisors in product knowledge?
Yes, new Beauty Advisors are provided with comprehensive training on product knowledge and company campaigns to ensure they can effectively assist customers.
What attributes contribute to success as a Beauty Advisor?
Success as a Beauty Advisor often comes from having excellent interpersonal skills, a strong passion for beauty, the ability to tell engaging stories, and a proactive approach to customer service.