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Job

Beauty Brand Ambassador (10 Hours)

💼 Graduate Job

Manchester

AI generated summary

  • You must have beauty retail experience, strong passion for beauty and customer service, 'always on' approach, strong beauty knowledge and makeup skills, strong communication skills, and full availability including weekends and bank holidays.
  • You will provide exceptional customer service, drive sales, and maintain operational excellence in a beauty brand ambassador role at LookFantastic.

Graduate Job

Hospitality & RetailManchester

Description

  • The Brand Ambassador is an integral part of the team providing world class customer service to every single customer. Keeping exceptional customer experience at the forefront of everything, the Brand Ambassadors will tailor each consultation to their customer, providing an enjoyable and natural service going above and beyond at all opportunities.  

Requirements

  • Beauty retail experience preferred but not essential
  • Strong passion for beauty and customer service essential
  • An ‘always on’ approach when at work.
  • Strong beauty knowledge and makeup application to self and others.
  • Strong communication skills
  • Full availability including weekends and bank holidays is imperative

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Service:
  • Provides world class level of customer service and product knowledge to all customers at all times.
  • Build customer relationships using CRM to ensure all customers receive a tailored shopping experience.
  • Create a warm and welcome environment for all customers with a seamless customer journey from the initial welcome to the end of the transaction.
  • Resolve customer queries in a timely and professional manner and ensure customer satisfaction is always at the top of your priority list
  • Support and be involved in events internally and externally.
  • Sales:
  • Achieve personal set goals and KPI’s
  • Drive sales through the seamless customer journey and experience and deliver personal targets and KPI goals.
  • Drive service, sales, loyalty and appointments with customers.
  • Operational Excellence:
  • Always a positive, professional and dynamic team member.
  • Ensure perfect store standards including top hygiene standards in all areas.
  • Assist in the update and maintain VM of all brands

Details

Work type

Part time

Work mode

office

Location

Manchester