Logo of Huzzle

Home

Matches

Explore

Manage

Beauty Brand Ambassador (15 hours)

image

LOOKFANTASTIC.COM

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Manchester

AI generated summary

  • You must have a strong passion for beauty, excellent customer service skills, makeup application experience, and full availability including weekends.
  • You will provide exceptional customer service, drive sales goals, and maintain high operational standards for a leading beauty brand.

Requirements

  • Beauty retail experience preferred but not essential
  • Strong passion for beauty and customer service essential
  • An ‘always on’ approach when at work.
  • Strong beauty knowledge and makeup application to self and others.
  • Strong communication skills
  • Full availability including weekends and bank holidays is imperative

Responsibilities

  • Service:
  • Provides world class level of customer service and product knowledge to all customers at all times.
  • Build customer relationships using CRM to ensure all customers receive a tailored shopping experience.
  • Create a warm and welcome environment for all customers with a seamless customer journey from the initial welcome to the end of the transaction.
  • Resolve customer queries in a timely and professional manner and ensure customer satisfaction is always at the top of your priority list
  • Support and be involved in events internally and externally.
  • Sales:
  • Achieve personal set goals and KPI’s
  • Drive sales through the seamless customer journey and experience and deliver personal targets and KPI goals.
  • Drive service, sales, loyalty and appointments with customers.
  • Operational Excellence:
  • Always a positive, professional and dynamic team member.
  • Ensure perfect store standards including top hygiene standards in all areas.
  • Assist in the update and maintain VM of all brands

FAQs

What is the main focus of the Beauty Brand Ambassador role?

The main focus of the Beauty Brand Ambassador role is to provide world-class customer service and tailor each consultation to the customer's specific needs, ensuring an enjoyable and natural experience.

What is expected of Beauty Brand Ambassadors in terms of customer service?

Beauty Brand Ambassadors are expected to go above and beyond in providing exceptional customer service to every single customer they interact with, keeping their experience at the forefront of everything they do.

How many hours per week is the Beauty Brand Ambassador expected to work?

The Beauty Brand Ambassador is expected to work 15 hours per week.

What qualities are important for a successful Beauty Brand Ambassador?

Qualities such as excellent customer service skills, attention to detail, a passion for beauty products, and the ability to tailor consultations to individual customer needs are important for a successful Beauty Brand Ambassador.