FAQs
What is the primary role of a Charlotte Tilbury Retail Artist?
The primary role of a Charlotte Tilbury Retail Artist is to empower customers to feel beautiful and confident through expert artistry skills, exceptional product knowledge, and building lasting emotional connections.
What are some key responsibilities of a Retail Artist at Charlotte Tilbury?
Key responsibilities include achieving and exceeding KPIs, fostering teamwork and relationships with colleagues, providing world-class artistry and a remarkable customer experience, adapting approaches to suit different customers, and adhering to company grooming standards.
What qualifications are ideal for this position?
Ideally, candidates will have an NVQ-3 in Beauty Therapy and experience as a Sales Advisor, particularly in fast-paced environments such as beauty, retail, or FMCG.
Is prior makeup application experience required?
While not mandatory, it is ideal to have experience in applying makeup and the ability to adapt styles to meet various customer needs.
What training does Charlotte Tilbury provide for new employees?
Charlotte Tilbury offers a structured induction programme called Charlotte’s Magic Academy, which focuses on artistry and service expectations. Follow-up training is provided during the first months of employment to ensure success in providing a red carpet customer experience.
What career development opportunities are available for Retail Artists?
The company provides structured career development with support from industry experts, helping employees to explore their learning potential and career goals.
Will I have access to new product launches?
Yes, Retail Artists receive exclusive launches of incredible products before they are available to the public and receive a full Charlotte Tilbury Look upon completion of Charlotte’s Magic Academy.
What additional benefits does Charlotte Tilbury offer?
Additional benefits include access to Tilbury Treats (a rewards platform), life assurance, birthdays off work, team sales incentives, and more unique perks.
How does teamwork play a role in this position?
Teamwork is essential, as Retail Artists are expected to build solid relationships with team members and management, contributing to a collaborative work environment that supports achieving common goals.
What is the desired attitude towards the Charlotte Tilbury brand for prospective employees?
Prospective employees should aspire to be part of a beauty brand that disrupts the industry, be passionate about Charlotte Tilbury, and be willing to advocate for the brand enthusiastically.