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Beauty Guide

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Creative Arts & Fashion
  • Cardiff

AI generated summary

  • You need a Level 4 education or higher, a strong interest in beauty, qualifications in beauty and skincare, and experience at a make-up counter is a plus.
  • You will provide personalized beauty advice, enhance customer experiences, facilitate appointments, host beauty talks, maximize sales, and stay updated on trends while engaging with social media.

Requirements

  • Education should be at National Framework Level 4 or above (e.g. Diploma, Certificates of High Education, Foundation Degree, HND, or Bachelor Degree)
  • Keen interest in beauty and style
  • Qualification that includes a significant amount of content related to beauty, skincare, and make-up artistry
  • Experience at a make-up counter would be beneficial

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
  • We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
  • It's an ethos each and every Partner works by and you'll carry into your own role too.
  • You'll be responsible for providing inspirational personalised beauty advice, creating the ultimate cosmetic related "theatre" within our branches, and keeping ahead of the competition to provide market leading content to our social media followers.
  • This role will be pivotal in our move towards a more memorable and rewarding experiential shopping experience for our customers.
  • You will embody customer centricity adapting your appointment to the needs of your customer and ensuing they leave the branch with an unforgettable market leading customer experience.
  • Working as part of a team in our Beauty Society you would be facilitating appointments with customers, thinking commercially to maximize sales opportunities and hosting beauty talks to larger groups.
  • You'll love keeping up to date with the latest trends in make-up and skincare and thrive on 'customer likes' on our social media platforms.

FAQs

What are the main responsibilities of a Beauty Guide?

The main responsibilities include providing personalized beauty advice, creating engaging cosmetic experiences in-store, staying updated on beauty trends, maximizing sales opportunities, and hosting beauty talks for larger groups.

What qualifications are required for this role?

Candidates should have education at National Framework Level 4 or above, a keen interest in beauty and style, qualifications related to beauty, skincare, and make-up artistry, and experience at a make-up counter is beneficial.

What kind of benefits does a Partner receive?

Partners enjoy a unique benefits package that includes staff discounts, subsidized food in Partner dining rooms, discounts at local restaurants, cinema vouchers, access to exclusive Partnership hotels, and more.

Is prior experience in the beauty industry necessary?

While prior experience at a make-up counter is beneficial, it is not explicitly required as long as the candidate has relevant qualifications and a keen interest in beauty.

What is the significance of customer centricity in this role?

Customer centricity is pivotal, as it involves adapting appointments to meet customer needs and ensuring they leave with a memorable and market-leading experience.

Is there a process for pre-employment screening?

Yes, the role is subject to a two-year reference check as part of the pre-employment screening process.

How do I know if the job vacancy is still open?

Vacancies may close early if there are a high volume of applications, so it is recommended to apply as early as possible.

Do I need to provide a CV with my application?

Yes, you should ensure you have an up-to-date CV when making your application.

Working in Partnership for a happier world. Follow us for company news and careers. #FindYourHappier #DrivenByPurpose

Retail & Consumer Goods
Industry
10,001+
Employees
1864
Founded Year

Mission & Purpose

We’re on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners have a part to play. By joining the Partnership you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone. It’s this shared purpose that drives us. Guides us. And we believe that by working together, in Partnership, we can help create a place with happier people, for a happier business and a happier world. #FindYourHappier #DrivenByPurpose