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Beauty Manager

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Shoppers Drug Mart

Aug 9, 2024

  • Job
    Full-time
    Mid & Senior Level
  • Elliot Lake
  • Quick Apply

AI generated summary

  • You must have sales experience, cosmetic knowledge, leadership skills, effective communication, decision-making ability, and a commitment to personal development and customer service.
  • You will set sales goals, train staff in selling, ensure superior customer service, manage events, and optimize sales techniques while fostering a positive and engaging work environment.

Requirements

  • Planning, Judgment and Decision Making
  • Independent thinking and decision making when dealing with issues related to customer’s needs
  • This position requires the ability to act upon tasks and goals outlined by management
  • Develops a yearly plan for personal development
  • Work in conjunction with the Associate-Owner and Front Store Manager
  • Sales experience with a proven track record of achieving sales goals
  • Cosmetic experience
  • Effective verbal and written communication skills
  • Customer service oriented
  • Previous experience in leading a team

Responsibilities

  • - Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
  • - Sells to customers and coaches / mentors staff in selling skills
  • - Ensures sales maximized through developing effective sales techniques
  • - Ensures staff achieve productivity objectives
  • - Always put the Customer first and provides superior customer service
  • - Monitors and communicates CSI survey results and objectives with team members
  • - Actively models the desired behavior with eClienteling to provide superior customer service
  • - Books appointments for events and manages annual incremental event schedule
  • - Promotes products through marketing and encourages use of the PC Optimum program
  • - Ensures staff are trained to beauty sales standards
  • - Mentors, coaches, trains, and motivates staff
  • - Creates an environment where “selling is fun”
  • - Prepares performance appraisals in association with Front Store Manager
  • - Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”
  • - Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”
  • - Utilizes corporate sales tools to continuously track Sales
  • - Ensures Cosmetic Operating Standards are in place
  • - Identifies “peak hours” and schedules shifts accordingly

FAQs

What is the main responsibility of a Beauty Manager?

The main responsibility of a Beauty Manager is to manage the resources of the Beauty department to maximize and achieve sales targets.

How does the Beauty Manager drive sales?

The Beauty Manager utilizes corporate Sales Tracking Tools and Dashboard to set sales goals, coaches and mentors staff in selling skills, and ensures effective sales techniques are developed and employed.

What qualifications are required for the Beauty Manager position?

Qualifications include planning, judgment and decision-making skills, independent thinking regarding customer needs, sales experience with a proven track record, cosmetic experience, and effective communication skills.

What type of experience is preferred for candidates applying for the Beauty Manager role?

Preferred experience includes a proven track record in achieving sales goals, experience in cosmetics, strong customer service orientation, and previous experience in leading a team.

What does the Beauty Manager do to ensure customer service is prioritized?

The Beauty Manager ensures superior customer service by putting the customer first, monitoring CSI survey results, modeling desired behaviors with eClienteling, and training staff to beauty sales standards.

How does the Beauty Manager foster team leadership?

The Beauty Manager mentors, coaches, trains, and motivates staff, creates an enjoyable selling environment, prepares performance appraisals, and supports the "Blue Culture Principles" and "C.O.R.E Values."

What type of environment does the company aim to create?

The company aims to create an environment that reflects Canada’s evolving diversity, supports a local business owner structure, and emphasizes the importance of community service.

Are there any special accommodations available for applicants or colleagues?

Yes, accommodation is available upon request for applicants and colleagues with disabilities.

What benefits do employees receive from working in a Shoppers Drug Mart store?

Employees benefit from a purchase discount program, flexible and varied schedules, competitive pay, and access to online learning through the Academy.

What cultural principles does the Beauty Manager need to articulate and demonstrate?

The Beauty Manager needs to articulate and demonstrate the "Blue Culture Principles" and "C.O.R.E Values."

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Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.