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Beauty Manager

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Shoppers Drug Mart

Feb 13

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Port Coquitlam
  • Quick Apply

AI generated summary

  • You need strong planning, decision-making skills, cosmetics experience, sales success, team leadership, effective communication, and a focus on customer service.
  • You will set sales goals, coach staff, ensure excellent customer service, monitor sales, manage events, train employees, and uphold company standards while fostering a fun selling environment.

Requirements

  • Planning, Judgment and Decision Making
  • Independent thinking and decision making when dealing with issues related to customer’s needs
  • This position requires the ability to act upon tasks and goals outlined by management
  • Develops a yearly plan for personal development
  • Work in conjunction with the Associate-Owner and Front Store Manager
  • Sales experience with a proven track record of achieving sales goals
  • Cosmetic experience
  • Effective verbal and written communication skills
  • Customer service oriented
  • Previous experience in leading a team

Responsibilities

  • Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
  • Sells to customers and coaches / mentors staff in selling skills
  • Ensures sales maximized through developing effective sales techniques
  • Ensures staff achieve productivity objectives
  • Always put the Customer first and provides superior customer service
  • Monitors and communicates CSI survey results and objectives with team members
  • Actively models the desired behavior with eClienteling to provide superior customer service
  • Books appointments for events and manages annual incremental event schedule
  • Promotes products through marketing and encourages use of the PC Optimum program
  • Ensures staff are trained to beauty sales standards
  • Mentors, coaches, trains, and motivates staff
  • Creates an environment where “selling is fun”
  • Prepares performance appraisals in association with Front Store Manager
  • Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”
  • Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”
  • Utilizes corporate sales tools to continuously track Sales
  • Ensures Cosmetic Operating Standards are in place
  • Identifies “peak hours” and schedules shifts accordingly

FAQs

What is the primary responsibility of the Beauty Manager?

The primary responsibility of the Beauty Manager is to manage the resources of the Beauty department in order to maximize and achieve sales targets.

What kind of experience is required for this position?

Candidates should have sales experience with a proven track record of achieving sales goals, cosmetic experience, effective communication skills, a customer service orientation, and previous experience in leading a team.

How important is customer service in this role?

Customer service is crucial, as the Beauty Manager always puts the customer first and is responsible for providing superior customer service, monitoring survey results, and ensuring staff are trained in beauty sales standards.

What qualifications are needed for the Beauty Manager position?

The qualifications include planning, judgment and decision-making skills, independent thinking, the ability to act upon management tasks and goals, and developing a yearly personal development plan.

Are there tools provided to help track sales?

Yes, the Beauty Manager utilizes corporate Sales Tracking Tools and Dashboards to set sales goals and meet targets.

What type of culture can employees expect to work in?

Employees can expect to work in an environment that supports "Blue Culture Principles" and "C.O.R.E Values," fostering a collaborative and engaging workplace.

Is training provided for staff?

Yes, the Beauty Manager is responsible for mentoring, coaching, training, and motivating staff to ensure they meet sales and customer service standards.

What is the salary range for this position?

The hiring range for this position is $23.00 - $32.00 per hour, based on a candidate's experience, knowledge, and geographical region.

Can this position accommodate individuals with disabilities?

Yes, accommodation is available upon request for applicants and colleagues with disabilities.

What benefits are offered to employees?

Employees benefit from a purchase discount program, flexible schedules, competitive pay, and online learning opportunities through Academy.

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Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.