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Beauty Manager

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Shoppers Drug Mart

Aug 3

  • Job
    Full-time
    Mid & Senior Level
  • Halifax
  • Quick Apply

AI generated summary

  • You need sales and cosmetic experience, strong communication skills, a proven sales track record, customer service focus, and prior team leadership experience.
  • You will set sales goals, mentor staff, ensure superior customer service, maximize sales, manage events, train employees, and maintain operating standards while fostering a positive environment.

Requirements

  • QUALIFICATIONS:
  • Planning, Judgment and Decision Making
  • Independent thinking and decision making when dealing with issues related to customer’s needs
  • This position requires the ability to act upon tasks and goals outlined by management
  • Develops a yearly plan for personal development
  • Work in conjunction with the Associate-Owner and Front Store Manager
  • EXPERIENCE:
  • Sales experience with a proven track record of achieving sales goals
  • Cosmetic experience
  • Effective verbal and written communication skills
  • Customer service oriented
  • Previous experience in leading a team

Responsibilities

  • Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
  • Sells to customers and coaches / mentors staff in selling skills
  • Ensures sales maximized through developing effective sales techniques
  • Ensures staff achieve productivity objectives
  • Always put the Customer first and provides superior customer service
  • Monitors and communicates CSI survey results and objectives with team members
  • Actively models the desired behavior with eClienteling to provide superior customer service
  • Books appointments for events and manages annual incremental event schedule
  • Promotes products through marketing and encourages use of the PC Optimum program
  • Ensures staff are trained to beauty sales standards
  • Mentors, coaches, trains, and motivates staff
  • Creates an environment where “selling is fun”
  • Prepares performance appraisals in association with Front Store Manager
  • Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”
  • Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”
  • Utilizes corporate sales tools to continuously track Sales
  • Ensures Cosmetic Operating Standards are in place
  • Identifies “peak hours” and schedules shifts accordingly

FAQs

What is the primary responsibility of a Beauty Manager?

The primary responsibility of a Beauty Manager is to manage the resources of the Beauty department to maximize and achieve sales targets.

What qualities are essential for a successful Beauty Manager?

A successful Beauty Manager should drive a passion for results, provide thought leadership, analyze and solve problems, engage team members, build collaborative relationships, demonstrate personal leadership, and build trust.

How does a Beauty Manager help achieve sales targets?

A Beauty Manager utilizes corporate sales tracking tools and dashboards to set sales goals, coaches staff in selling skills, develops effective sales techniques, and ensures staff achieve productivity objectives.

What is the expected approach to customer service?

The expected approach to customer service is to always put the customer first, provide superior service, monitor customer satisfaction survey results, and ensure proper training of staff to meet beauty sales standards.

What team leadership responsibilities does a Beauty Manager have?

A Beauty Manager is responsible for mentoring, coaching, training, and motivating staff, creating a fun selling environment, preparing performance appraisals, and fostering an environment that supports the company's culture and values.

What operational tasks should a Beauty Manager perform?

A Beauty Manager should utilize corporate sales tools to track sales, ensure cosmetic operating standards are maintained, and identify peak hours to schedule shifts accordingly.

What qualifications are necessary for this role?

Qualifications necessary for this role include planning, judgment and decision-making skills, independent thinking, and the ability to develop a yearly personal development plan while working with management.

What type of experience is required for the Beauty Manager position?

A Beauty Manager should have sales experience with a proven track record of achieving sales goals, cosmetic experience, effective communication skills, a customer service orientation, and previous experience in leading a team.

What are the benefits of working in a Shoppers Drug Mart store?

Benefits of working in a Shoppers Drug Mart store include working for a local business owner supported by a national brand, a purchase discount program, flexible scheduling, competitive pay, and online learning opportunities.

How does Shoppers Drug Mart approach diversity and accommodation?

Shoppers Drug Mart recognizes Canada’s diversity as an opportunity to better serve communities, strives to reflect this diversity in its products, hiring, and culture, and offers accommodations to applicants and colleagues with disabilities upon request.

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Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.