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Beauty Sales Consultant

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CVS Health

13d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Milpitas

AI generated summary

  • You must be sales-oriented, goal-driven, and organized, with strong communication skills. Ability to multi-task, work flexible hours, perform ear-piercing, and speak English/Spanish is beneficial. 18+ only.
  • You will engage customers, provide personalized beauty advice, promote products, maintain displays, ensure hygiene compliance, and excel in sales while staying updated on beauty trends.

Requirements

  • Sales oriented
  • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
  • Strong interpersonal, organizational, and communication skills
  • Goal-driven, with an ability to multi-task
  • Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
  • Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
  • Ability to perform the tasks listed throughout the job description
  • Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
  • In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
  • Must be at least 18 years old

Responsibilities

  • Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
  • Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
  • Maneuver in a conversation to stimulate a different thought process. It would be best if you were confident and comfortable using your verbal skills to generate sales.
  • Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
  • Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
  • Participate in and represent company sales programs or events that positively impact business. You are comfortable discussing CVS Beauty Club programs and inviting customers to special in-store events or explaining current promotions to close the sale.
  • Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
  • Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
  • Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.
  • Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current. All work performed is per company policies and guidelines.
  • Execute the established sales plan by meeting the sales budget and tracking your progress to success.
  • Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
  • Compete with yourself to beat prior sales goals and max out sales budget.
  • Maintain a professional appearance in compliance with company guidelines at all times.
  • Be plugged in, curious and excited about all of the latest beauty trends and techniques.
  • Seek to further your product knowledge and client service skills. As a retail beauty advisor, you are a CVS beauty sales enthusiast!

FAQs

What is the primary responsibility of a Beauty Sales Consultant at CVS Health?

The primary responsibility of a Beauty Sales Consultant at CVS Health is to provide friendly, knowledgeable sales service to customers in the beauty zone, ensuring a top-notch client experience through personalized sales advice and product knowledge.

What kind of experience is preferred for this position?

Prior beauty sales experience and a strong knowledge of beauty products and brands are preferred for this position.

Are there any specific qualifications required for the role?

Yes, candidates must be sales oriented, possess strong interpersonal and communication skills, be goal-driven, able to work independently or as part of a team, and be at least 18 years old. Bilingual candidates who can speak English and Spanish are also preferred in specific stores.

Is there an educational requirement for this job?

A high school diploma or equivalent is preferred but not required for this job.

What are the working hours for this position?

The position requires a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and “Peak” hours, with anticipated weekly hours being 40.

What is the physical demand for this role?

The role requires the physical ability to stand and move throughout the store for the majority of the work time, as well as the ability to stoop, kneel, crouch, and reach for objects, including items on lower shelves.

What types of training will a new hire receive?

A new hire will complete an initial 30/60/90-day onboarding training along with ongoing training and educational programs to keep their sales, product knowledge, and selling skills current.

What benefits are offered to employees?

Employees receive a comprehensive benefits package that includes affordable medical plan options, a 401(k) plan with matching contributions, no-cost wellness programs, paid time off, flexible work schedules, tuition assistance, and more depending on eligibility.

How does CVS Health support employees’ professional development?

CVS Health supports employees’ professional development through training programs, participation in sales training meetings, and opportunities to further product knowledge and client service skills.

What is CVS Health's stance on diversity and inclusion in the workplace?

CVS Health is committed to fostering a workplace where every colleague feels valued and belongs, reflecting the diverse customers, patients, members, and communities they serve.

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.