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Beauty Sales Consultant

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CVS Health

11d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Greenwich

AI generated summary

  • You must be sales-oriented, goal-driven, organized, and able to work independently or in a team. Flexible schedule required. Bilingual in English/Spanish preferred. Must be 18+, willing to learn ear-piercing.
  • You will engage customers, provide personalized beauty advice, manage product displays, maintain cleanliness, follow safety protocols, participate in training, and track sales goals.

Requirements

  • Sales oriented
  • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
  • Strong interpersonal, organizational, and communication skills
  • Goal-driven, with an ability to multi-task
  • Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
  • Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
  • Ability to perform the tasks listed throughout the job description
  • Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
  • In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
  • Must be at least 18 years old

Responsibilities

  • Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
  • Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
  • Maneuver in a conversation to stimulate a different thought process. It would be best if you were confident and comfortable using your verbal skills to generate sales.
  • Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
  • Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
  • Participate in and represent company sales programs or events that positively impact business. You are comfortable discussing CVS Beauty Club programs and inviting customers to special in-store events or explaining current promotions to close the sale.
  • Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
  • Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
  • Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.
  • Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current. All work performed is per company policies and guidelines.
  • Execute the established sales plan by meeting the sales budget and tracking your progress to success.
  • Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
  • Compete with yourself to beat prior sales goals and max out sales budget.
  • Maintain a professional appearance in compliance with company guidelines at all times.
  • Be plugged in, curious and excited about all of the latest beauty trends and techniques.
  • Seek to further your product knowledge and client service skills. As a retail beauty advisor, you are a CVS beauty sales enthusiast!

FAQs

What is the role of a Beauty Sales Consultant at CVS Health?

The Beauty Sales Consultant is responsible for providing knowledgeable sales service in the beauty zone, sharing beauty trends and techniques, and building personalized relationships with customers to enhance their shopping experience.

What qualifications are required for this position?

Required qualifications include being sales-oriented, having strong interpersonal and communication skills, the ability to multi-task, and being available for a flexible retail schedule. Candidates must also be at least 18 years old and demonstrate willingness to perform ear-piercing services post-training.

Is prior beauty sales experience necessary?

While prior beauty sales experience is preferred, it is not required for the position. A strong passion for beauty and current knowledge of beauty products and brands is beneficial.

What are the typical working hours for a Beauty Sales Consultant?

The position typically requires full-time availability, with anticipated weekly hours of 36. Flexibility may be needed for mornings, evenings, weekends, and "Peak" hours.

What is the pay range for this position?

The pay range for the Beauty Sales Consultant role is between $17.10 and $26.00 per hour, with actual salary offers depending on factors such as experience, education, and geography.

Are there any benefits offered for this position?

Yes, CVS Health offers comprehensive benefits including affordable medical plans, a 401(k) plan with matching contributions, employee stock purchase plans, no-cost wellness programs, paid time off, flexible work schedules, and tuition assistance among others.

Is bilingual proficiency required for this role?

Bilingual proficiency in both English and Spanish is required for specific CVS stores, where having beauty advisors who can communicate clearly with a diverse customer base is important.

Will I receive training for this position?

Yes, you will complete an initial onboarding training along with ongoing training and educational programs to ensure your sales, product knowledge, and skills remain current.

What customer service skills are needed for this role?

Strong interpersonal, organizational, and communication skills are essential, along with the ability to engage customers effectively and provide specialized beauty advice based on their individual needs.

What physical abilities are required for the Beauty Sales Consultant position?

The role requires the ability to stand or move throughout the store for most of the workday, stoop, kneel, crouch, and reach to grasp various products, thus performing duties that necessitate manual dexterity, such as ear-piercing.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.