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Beauty services coordinator

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Superdrug

Sep 24

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development

Requirements

  • A high competency level using Excel and other reporting tools
  • A passion for Beauty Services and an eagerness to learn
  • Experience of working in a retail or similar environment
  • Have a strong understanding of key IT applications such as Microsoft Excel
  • Have a strong understanding of key IT applications such as Microsoft & Outlook

Responsibilities

  • Interacting with the Beauty Services team in head office, the Regional Operations team, and key stakeholders in other departments across Superdrug
  • Supporting our external product and service suppliers in their interactions with the brand
  • Interacting with a variety of stakeholders: Supply Chain, Marketing, Merchandising, OB Design and Technical, Finance
  • Responsible for supporting the effective day to day running of the department category
  • Ensuring all new lines are set up accurately and efficiently
  • Accurately implement costs and retail price amendments within agreed timescales, reconciling all changes to ensure consistency
  • Supporting the business to effectively deliver the end-to-end promotional process including POS sign off and promotional loading
  • Providing accurate reporting for weekly trade and on request
  • Working in collaboration with the store operations team to handle store product queries
  • Providing accurate and timely invoicing and tracking of ‘other income’
  • Providing exceptional service to customers both internal and external, working to proactively resolve queries and escalating where necessary
  • Helping the team with any ad hoc tasks and department queries
  • Supporting the team in the absence of

FAQs

What is the role of a Beauty Services Coordinator at Superdrug?

The Beauty Services Coordinator supports the effective running of the Beauty Services category, coordinating promotions, ensuring accurate administration of products, and collaborating with various teams to deliver commercial and operational plans.

What qualifications do I need for this position?

You need a passion for Beauty Services, experience in a retail or similar environment, and a strong understanding of key IT applications such as Microsoft Excel and Outlook.

What types of tasks will I be responsible for in this role?

Responsibilities include interacting with stakeholders, supporting product suppliers, ensuring new lines are set up accurately, implementing cost and price amendments, managing promotions, providing reporting, and resolving queries.

How many days of holiday do I receive?

You receive 33 days of holiday, which increases to 38 days with length of service, inclusive of bank holidays.

Is there an opportunity for discounts on products?

Yes, you will receive 2 staff discount codes for yourself and a family member or friend, along with a 30% discount on Superdrug Own Brand Products both in-store and online.

What is the working schedule for this position?

The typical working hours are 37.5 hours per week, from 9.00am to 5.30pm, with hybrid working available depending on role responsibilities.

What kind of learning and development opportunities are available?

Superdrug offers unrivalled learning and development programmes to help you grow in your role.

What benefits do you provide regarding pay management?

We offer Wagestream, a money management app that gives you access to a percentage of your pay as you earn it.

Who does Superdrug work closely with as part of its group?

Superdrug is part of a group that works closely with Savers, The Perfume Shop, and Three UK, and is a part of A.S. Watson Group, the world's largest international health and beauty retailer.

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Superdrug

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.

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