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Beauty Studio Manager

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Superdrug

Nov 13

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Sheffield

Requirements

  • NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing or Beauty Therapy
  • Have Outstanding communication skills and previous management experience
  • Established background in hair dressing, barbering or beauty therapy.

Responsibilities

  • Manage the studio team to provide an excellent service to customers within the Beauty Studio environment.
  • Team management including performance, rotas and training for the team (approximately 15 stylists/barbers/beauty therapists).
  • Ensuring that customers are welcomed and leave with “That Superdrug Feeling” and deal professionally with all customer queries and complaints.
  • Encouraging the team to upsell to customers in the Superdrug store and create interest in the rest of the Beauty Studio zone.
  • Take ownership for the ordering and management of salon stock.
  • Leading by example to ensure the best consultation and advice takes place with customers, especially when providing a colour service.

FAQs

What is the salary for the Beauty Studio Manager position?

The salary for the Beauty Studio Manager position is £34,000 per annum.

How many hours am I expected to work per week?

You are expected to work 39 hours per week.

What benefits do you offer?

We offer a competitive salary, 28 days holiday, a bonus of up to 25% of your salary, up to 30% discount at Superdrug, complimentary hair and nail treatments, professional in-house training, and enhanced maternity/paternity/shared parental/adoption leave among other benefits.

Where is the Beauty Studio located?

The Beauty Studio is located in Meadowhall.

What qualifications are required for this role?

A minimum of NVQ level 3 and ideally up to NVQ level 4 in hairdressing or beauty therapy is required.

Do I need previous management experience for this role?

Yes, previous management experience is required for the Beauty Studio Manager position.

What services will I be managing in the Beauty Studio?

You will be managing a range of services including brow and lash treatments, manicures, pedicures, lash extensions, spray tanning, and full hair salon and barbering services.

Will I receive training in specific beauty techniques?

Yes, in-house professional training is offered in Threading, Tinting, Waxing, Piercing, and Lash extensions.

How many people will I be managing in the Beauty Studio?

You will be managing approximately 15 stylists, barbers, and beauty therapists.

What is the company culture like?

The company culture is focused on personality, having fun, and working hard to deliver an exceptional customer experience known as "That Superdrug Feeling".

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.

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