FAQs
What is the main role of a Benefits Administrator at Gopuff?
The Benefits Administrator at Gopuff is responsible for administering various employee benefits programs, including health and life insurance, and assisting employees with enrollment and inquiries related to these programs.
What qualifications are preferred for this position?
A degree in Human Resources or a related field is preferred, along with 1-2 years of experience in human resources, particularly in benefits administration.
What experience is required for the Benefits Administrator position?
The ideal candidate should have experience with benefit plans such as medical, dental, vision, Flexible Spending Accounts, life insurance, and 401(k), as well as some familiarity with payroll processes.
Is experience with Workday necessary for this role?
Yes, experience with Workday is strongly preferred for the Benefits Administrator position.
What software skills are required for this job?
Candidates are required to have intermediate or higher proficiency in Excel and familiarity with ServiceNow or other ticketing systems.
How will the Benefits Administrator interact with employees?
The Benefits Administrator will assist employees in the field and headquarters with benefit program enrollment, respond to inquiries, and conduct presentations to explain benefits.
Are there opportunities for career growth in this role?
Yes, Gopuff offers career growth opportunities within the company, along with internal rewards programs and an annual performance appraisal and bonus.
What kind of benefits does Gopuff provide?
Gopuff offers comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, and supplemental life insurance for eligible employees.
Does this job require adaptability?
Yes, adaptability is essential as the Benefits Administrator must work effectively in a fast-paced environment where plans and situations can change.
Is there a focus on customer service in this role?
Yes, a strong customer service attitude toward internal employees is a key requirement for the Benefits Administrator position.