Benefits Representative

Sound Transit

12d ago

Job
Full-time
Mid Level
Customer Relations
People, HR & Administration
Seattle

AI generated summary

You need a Bachelor's in HR or Business, 4 years in benefits, skills in federal laws, group presentations, HRIS, and a customer-focused approach. Certifications like CBP or CEBS are preferred.
You will assist with benefits administration, respond to employee inquiries, manage leave requests, collaborate with payroll, support enrollment processes, and maintain benefits communications and documentation.

Requirements

Education and Experience: Bachelor’s degree in Human Resources, Business Administration, or related field and four years of corporate benefits experience; OR a combination of education and experience. Experience interacting with third party contacts such as consultants, benefit carriers, and brokers preferred.
Preferred Licenses or Certifications:
CBP (Certified Benefits Professional).
CEBS (Certified Employee Benefits Specialist).
Required Knowledge and Skills:
State and federal laws and regulations relating to benefits and leaves.
Experience presenting in group meetings and facilitating employee benefits meetings.
Experience with invoices and audits.
Utilizing Microsoft Office programs for assigned work, including compiling, or preparing spreadsheets.
Experience with HRIS systems.
Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups and the general public.
Interpreting and administering human resources policies and procedures and effectively gathering and analyzing data related to human resources programs and functions.
Maintaining confidentiality and communicating with tact and diplomacy.
Detail oriented, organized, with a strong sense of urgency and accuracy.
Able to work in a fast-paced environment
Customer service oriented.
Identifying and resolving problems in a timely manner using sound judgment.
Able to handle multiple tasks, meet deadlines, work under pressure and be adaptive to change.
Responding to inquiries with effective oral and written communication.
Physical Demands / Work Environment:
Work is performed in a hybrid office environment.
Position is responsible for leading new employee benefits meetings. May be subject to talking and hearing.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Responsibilities

Supports the execution of Sound Transit’s total rewards strategy by providing administration assistance of integrated benefits and leave programs that includes traditional benefits as well as innovative benefits like well-being, mindfulness and work-life integration strategies that support the “whole self” and align with and support our HR strategy.
Responsible for day-to-day benefits office assistance including enrollments, terminations, changes in benefit status, verification of COBRA compliance and audit billing statements as needed.
Assists with entering of new hires into HRIS system to help the Total Rewards Specialist when needed.
Responds to requests from employees and management on issues related to benefits, including medical, dental, vision and prescription drug insurance, life insurance, flexible spending accounts, leaves of absence, retirement program, well-being program and other benefits.
Assists employees and management with ADA accommodations, Washington Paid Family Medical Leave, FMLA leave requests in collaboration with the Benefits Manager.
Assists employees with Worker’s Compensation and coordinates with WA L&I as needed on claims.
Collaborates with payroll to ensure accurate employee payroll deductions for benefits. Coordinates with payroll to ensure any deduction code updates or changes are made in a timely manner.
Assists with annual Well-Being fair and Annual Open Enrollment process, including completion of Open Enrollment and year-end audits.
Collaborates in a variety of other HR related programs, projects, and services and may serve on various committees or project teams as assigned; attends and participates in professional organization meetings; stays abreast of new trends and innovations in the human resources field; maintains awareness of federal, state and local regulations and impact of changes on the Agency; may work on or have lead on special projects or participate as member of other teams.
Maintains and updates the employee intranet benefits page and benefits department documents folders with current documents and other related information as needed.
Assists with benefits communications in collaboration with agency Communications department and the Benefits Manager.
Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
It is the responsibility of all employees to integrate sustainability into everyday business practices.
Other duties as assigned.

FAQs

What is the salary range for the Benefits Representative position?

The salary range is $26.44 to $62.50, with a midpoint of $40.87. New hires typically receive between the minimum and midpoint, but we may offer slightly higher based on experience, internal equity, and market conditions.

Is this a temporary or permanent position?

This is a Direct Hire Temp role with a duration of 4 months.

What type of benefits does Sound Transit offer?

Sound Transit offers a competitive benefits package, including health benefits, long-term disability and life insurance, an employee assistance program, retirement plans, paid time off, parental leave, pet insurance, and tuition reimbursement, among others.

How many paid time off days do employees accrue annually?

Employees accrue 25 days of paid time off annually, with increases at four, eight, and twelve years of service.

What is required in terms of education and experience for this position?

A bachelor’s degree in Human Resources, Business Administration, or a related field is required, along with four years of corporate benefits experience, or a combination of education and experience.

Are there certifications preferred for this role?

Yes, preferred certifications include Certified Benefits Professional (CBP) and Certified Employee Benefits Specialist (CEBS).

What type of work environment can I expect?

The work is performed in a hybrid office environment.

What skills are necessary for this role?

Required skills include knowledge of state and federal laws relating to benefits, experience presenting in group settings, proficiency with HRIS systems, detail orientation, strong communication skills, and customer service orientation.

Does Sound Transit have an equal employment opportunity policy?

Yes, Sound Transit is an equal employment opportunity employer and does not unlawfully exclude individuals from employment based on race, color, religion, national origin, sex, age, disability, veteran status, or other protected classes.

Sound Transit

Connecting more people to more places.

Transportation

Industry

501-1000

Employees

1996

Founded Year

Mission & Purpose

Sound Transit is transforming how the Central Puget Sound region moves by planning, building and operating regional transit systems that give millions of riders an alternative to sitting in traffic. As the agency prepares for nearly a million new Central Puget Sound residents by 2040, transit services are expanding to meet today’s growing needs. Thanks to voter approval of the largest mass transit expansion in the region’s history, Sound Transit’s light rail system will grow to four times the size it is today. When complete, the 116-mile light rail system will stretch from Everett to Tacoma and connect major job and population centers in Seattle including South Lake Union, Seattle Center, Ballard and West Seattle. It will also extend east to Bellevue, Redmond, Issaquah and Mercer Island. As Sound Transit grows, we seek innovative, technical and creative professionals who are ready to come on board and make a difference. Career opportunities include information technology, finance, construction management and engineering positions. Apply today at www.soundtransit.org/jobs.