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Benefits Technology Specialist - Hybrid

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OneDigital

29d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    IT & Cybersecurity
  • Irvine
  • Quick Apply

AI generated summary

  • You must have strong communication, attention to detail, and organizational skills. Experience in benefits or insurance is preferred. A Life and Health License is required.
  • You will advise on benefits tech solutions, manage system implementations, conduct client/vendor reviews, build out plans, and oversee EDI feed updates and discrepancies.

Requirements

  • Ability to establish and maintain collaborative working relationships with others of all levels
  • Ability to work with clients and partners at a strategic level
  • Strong attention to detail
  • Creative mindset and technologically savvy
  • High energy, enthusiastic individual with the ability to thrive in fast-paced production environment
  • Must be self-motivated, flexible and disciplined
  • Ability to work independently as well as in team environment
  • Excellent communication and presentation skills
  • Strong organizational skills
  • Proficient with Microsoft Office products and carrier websites
  • Valid Life and Health License is required or obtained within the first 3 months
  • Must have a proven track record in customer service
  • Experience in the Insurance / Employee Benefits industry is highly desirable
  • 1 – 3 years of experience, 3+ years preferred
  • Bachelor’s Degree or 3+ years’ applicable job experience, required
  • Experience with Benefit Administration Systems preferred

Responsibilities

  • Advise on internal solutions (i.e., Zenefits, Plansource, Navigator, Easecentral) and facilitate demos with vendors as needed.
  • Advise regarding available carrier subsidies to help offset client cost of system.
  • Partner with Sr. Technology Specialist with vendor and client on new system implementations to drive process and hold both parties to timelines.
  • Assist client with implementation tasks as needed / requested. Involvement can vary by client.
  • Partner with vendor and client on existing system updates (i.e., open enrollment plan/rate updates, new plan build out, EDI connectivity, enrollment profiles, EDI file maintenance/discrepancies).
  • Builds out benefit plans, rates, enrollment profiles, and resource library in benefit administration system (for renewal and possibly implementation). Involvement can vary by client.
  • Conduct system review calls with client and vendor to obtain client final sign-off on build and accuracy before opening system up for employee access.
  • Manages system update timeline expectations with client and vendor to ensure open enrollment dates align with system completion and review.
  • Initiate EDI Feed build out with vendor and carrier for any new plans / carriers and drive process to completion (live EDI feeds) with weekly updates.
  • Provide weekly EDI Feed update email to client with the status of EDI feeds in “testing.” Continue until all carrier feeds are live.
  • Assist with resolving EDI feed discrepancies and discrepancy reports from carrier/vendor.

FAQs

What is the job title for this position?

The job title is Benefits Technology Specialist.

What type of work environment does this position offer?

This position offers a hybrid work environment.

What is the mission of OneDigital?

OneDigital's mission is to help people do their best work and live their best lives.

What are the essential duties of the Benefits Technology Specialist?

The essential duties include advising on benefit administrative systems, assisting with implementations, managing vendor relationships, conducting system reviews, and resolving EDI feed discrepancies.

What qualifications are required for the Benefits Technology Specialist role?

Qualifications include a valid Life and Health License (or obtaining it within the first 3 months), customer service experience, and experience in the Insurance/Employee Benefits industry is highly desirable.

Is experience with Benefit Administration Systems necessary for this role?

Yes, experience with Benefit Administration Systems is preferred.

What is the base pay range for the Benefits Technology Specialist position?

The typical base pay range for this role nationwide is $60,000 to $70,000 per year.

Does OneDigital provide benefits beyond salary?

Yes, OneDigital offers health, wellbeing, retirement benefits, paid time off, and other financial benefits.

Are candidates with arrest or conviction records considered for employment?

Yes, OneDigital considers qualified applicants with arrest or conviction records for employment in accordance with local Fair Chance Ordinances.

What core values does OneDigital emphasize in its culture?

OneDigital emphasizes diversity, equity, inclusion, and respect for all employees.

What is the educational requirement for this position?

A Bachelor's Degree or 3+ years of applicable job experience is required.

Is prior experience in client relationship management important for this role?

Yes, the ability to establish and maintain collaborative working relationships with clients and partners is essential.

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OneDigital

Fierce Advocates of Health, Success and Financial Security

Consulting
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

OneDigital’s team of fierce advocates helps businesses and individuals achieve their aspirations of health, success and financial security. Our insurance, financial services and HR platform provides personalized, tech-enabled solutions for a contemporary work-life experience. Nationally recognized for our culture of caring, OneDigital’s teams enable employers and individuals to do their best work and live their best lives. More than 75,000 employers and millions of individuals rely on our teams for counsel and access to fully integrated worksite products and services and the retirement and wealth management advice provided through OneDigital Investment Advisors. Founded in 2000 and headquartered in Atlanta, OneDigital maintains offices in most major markets across the nation.