FAQs
What is the primary responsibility of the Bicycle Mechanic at Zoomo?
The primary responsibility is to provide exceptional customer service while also building, repairing, and servicing e-bikes to the highest standards.
Is experience as a mechanic required for this role?
Yes, proven work experience as a (Bike) Mechanic or a similar role is required.
What are the expected working hours for this position?
The specific working hours will vary, but they typically align with the store's operating hours and may include weekends.
Do I need to have sales experience to apply?
While it's not mandatory, a willingness and enthusiasm for selling the product, along with a track record of achieving sales targets, will be advantageous.
What languages are required for this position?
Fluency in English and German (B2 or higher) is required, and any additional languages such as Hindi are considered a big plus.
Will I receive training for this role?
Yes, there will be training provided to help you understand the product and customer service expectations.
What benefits does Zoomo offer?
Benefits include competitive pay (€14-€15 per hour), public transport contributions, a budget for personal tools, monthly team outings, access to e-bikes, an annual learning and development allowance, and mental wellbeing support.
Is a European driver's license necessary for this role?
Yes, a European driver's license is required.
What type of environment will I be working in?
You will be working in a collaborative and high-performing environment with a team that is focused on making urban mobility greener.
Are there opportunities for advancement within the company?
Yes, there are opportunities for learning and development, which can lead to career advancement within Zoomo.