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Bilingual Benefit Relationship Consultant

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ADP

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Consulting
  • Fort Lauderdale

AI generated summary

  • You need 5 years of client service experience, benefits knowledge, strong presentation skills, strategic thinking, and the ability to travel. Military experience also valued. College degree not required.
  • You will design benefit strategies, conduct meetings for new hires, manage stakeholder relationships, upgrade your benefits knowledge, and adhere to a daily schedule of meetings and calls.

Requirements

  • You have five years of client service or client relationship management experience in a fast-paced service environment.
  • You have experience in benefits.
  • You excel at presentations - keeping large audiences engaged and attentive as you present.
  • You're a strategic thinker and have demonstrated the ability to assess needs and provide innovative solutions to assist clients in meeting their business objectives.
  • You can travel to support client visits and strengthen relationships.
  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • Experience noted above OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

Responsibilities

  • You will design and execute benefit strategies and communication year-round to an assigned client base, reviewing strategies to drive plan participation and retention.
  • You will conduct worksite benefit meetings for groups of new hires, quarterly wellness meetings to review carrier value-add information and resources, spending accounts education, year-end onboarding meetings, open enrollment meetings, and more.
  • You will manage relationships with internal and external stakeholders, focusing on benefit strategies related to worksite employee enrollment in the plan.
  • You will continually upgrade your knowledge and skills in benefits, including attending training sessions and becoming a benefit subject matter expert.
  • You adhere to a daily schedule to manage your meetings, calls, partner connections, etc.

FAQs

What languages are required for the Bilingual Benefit Relationship Consultant position?

The position requires proficiency in both English and Spanish.

What is the primary responsibility of a Bilingual Benefit Relationship Consultant?

The primary responsibility is to manage a book of business while providing service and consultation around benefit education strategies to strengthen client relationships.

Is travel required for this position?

Yes, travel is required to support client visits and strengthen relationships.

What types of meetings will I be conducting as a part of this role?

You will conduct benefit meetings for new hires, wellness meetings, open enrollment meetings, and other educational sessions throughout the year.

What kind of experience is preferred for this position?

A minimum of five years of client service or client relationship management experience in a fast-paced service environment is preferred, along with experience in benefits.

Are there opportunities for personal and professional growth in this role?

Yes, there are opportunities for growth in an agile, dynamic environment, along with continuous learning through training, development, and mentorship.

Is a college degree required for this position?

A college degree is not required; skills and relevant experience are more important for this role.

What kind of company culture does ADP promote?

ADP promotes a culture that values equity, inclusion, belonging, and safe space for diverse perspectives and insights.

Are there benefits for volunteer work?

Yes, employees receive company-paid time off for volunteering for causes they care about.

What attributes are important for succeeding in this role?

Strong relationship-building skills, strategic thinking, effective communication, and the ability to engage large audiences are important for success in this role.

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings