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Bilingual Inside Sales Rep - Customer Care Center

Logo of United Rentals

United Rentals


17d ago

đź’Ľ Graduate Job


AI generated summary

  • You need high school/Bachelor's degree, customer service/sales experience, strong communication skills, teamwork, organization, urgency, phone etiquette, Microsoft proficiency, construction industry knowledge, and Spanish/English fluency.
  • You will provide exceptional customer service, process rental requests, negotiate prices, and coordinate with branch staff to ensure customer satisfaction in a fast-paced environment.

Graduate Job

Sales & Business Development•Charlotte


  • United Rentals is offering an excellent opportunity for career-minded Inside Sales Representatives who are ready to grow their career to the next level. To facilitate top rate service to our customers, we are seeking to build a team of knowledgeable sales and service oriented Inside Sales Representatives.


  • High School Diploma or equivalent required, Bachelor's degree preferred
  • Strong customer service orientation
  • Sale experience preferred
  • Strong teamwork and interpersonal skills
  • Independent worker and self-started with strong self-imposed structure
  • Multi-tasking and organizational skills
  • Strong sense of urgency
  • Must have clear and pleasant phone demeanor
  • Excellent oral and written communication skills
  • Proficient in Microsoft applications-Word, Excel, Access ,Email and SURI
  • Knowledge of overall construction industry
  • Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations.
  • Spanish/English preferred

Education requirements


Area of Responsibilities

Sales & Business Development


  • Create a positive and consistent customer service experience
  • Process rental quotations, reservations, and contracts in compliance with the company policies
  • Accurately capture all information (required or additional) pertaining to a complete reservation
  • Communicate to a customer any terms/conditions applying to a request
  • Accurate use of United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function
  • Identify and qualify an equipment request to ensure it will suite the customer's requirements
  • Negotiate prices on equipment rentals in accordance with pricing policies and procedures
  • Coordinate with all inside and outside branch staff to ensure customer satisfaction


Work type

Full time

Work mode