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Billing Analyst

  • Job
    Full-time
    Entry Level / Graduate
  • Accounting & Tax
    Banking & Finance
  • Chicago
  • Quick Apply

AI generated summary

  • The ideal candidate for this Billing Analyst position would possess a degree in Finance or related field, strong administrative and data entry skills, intermediate Excel proficiency, exceptional communication abilities, and great attention to detail.
  • The Billing Analyst at Daniels Health will be responsible for monitoring customer phone calls and addressing inquiries, creating and managing work tickets, providing customer service, resolving billing questions, analyzing contracts, processing invoices, and collaborating with various departments.

Requirements

  • Degree in Finance, Accounting, or related field is preferred, equivalent work experience considered
  • Administrative skills and ‘customer set up’/entering customer agreements into ERPs/CRMs
  • Intermediate Excel skills
  • Highly organized with exceptional written and verbal communication skills
  • Sharp eye for detail
  • Proficient data entry skills; high number of words per minute

Responsibilities

  • Monitor Customer Phone Call Queue, including answering and addressing all customer questions and/or complaints associated with invoicing.
  • Create Salesforce Work tickets and forward to applicable departments if unable to address Customer questions.
  • Provide timely customer service to customers via phone and email.
  • Collaborate with collections, sales, and plants to research and resolve customer billing questions.
  • Reviewing, analyzing and contract set up of customer profiles
  • Analyzing the complexity of the contract to ensure proper set up and billing terms of individual customer sites
  • Timely and accurate processing of customer invoices for services and accessories performed and sold.
  • Identifying and processing billing adjustments in a timely manner.
  • Gathering and summarizing supplemental billing information to accommodate customer billing requirements.
  • Collaborating with plant administrators to ensure the proper closing of routes in Route Optix.
  • Setting performance standards and ensuring that the appropriate coverage is in place to meet or exceed service goals
  • Align Billing practices with interdepartmental teams EG: Accounts Receivable

FAQs

What are the main responsibilities of a billing analyst at Daniels Health?

A billing analyst at Daniels Health is responsible for ensuring the accuracy of customer invoicing, developing accounting experience in a fast-paced dynamic company, and being enthusiastic, hard-working, and promotable.

What are the growth opportunities for a billing analyst at Daniels Health?

As Daniels Health is a large international business with operations across multiple countries, there are ample growth opportunities for a billing analyst to advance within the company.

What skills are required to be successful as a billing analyst at Daniels Health?

To be successful as a billing analyst at Daniels Health, one must have strong attention to detail, excellent organizational skills, the ability to thrive in a fast-paced environment, and a willingness to develop accounting expertise.

How does Daniels Health stand out as an employer for billing analysts?

Daniels Health is a highly recognized brand in the healthcare space with a strong presence in multiple countries. We offer a dynamic work environment, opportunities for career growth, and the chance to work with a talented team of professionals.

What sets Daniels Health apart from other companies in terms of billing analysis?

Daniels Health offers the unique opportunity to work for a global company with diverse operations in the healthcare industry, providing billing analysts with a breadth of experience and knowledge.

Making healthcare safer through clinical waste solutions that prioritize sustainability, safety and infection control

Real Estate & Construction
Industry
501-1000
Employees
1968
Founded Year

Mission & Purpose

MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare. Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels'​ flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world. Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.